Thank you very much for your review.
And sincere apologies for any inconveniences you may have experienced. We will try harder to provide better services in the future.
Thank you.
아 일단 처음에 들어갔을때 바닥이 더러워서 실내화를 신어야 했는데 실내화가 젖어 있네요.
침구류에는 뭔가 이물질이 묻어 있고 방에는 벌레가 날라다니고
방음도 잘 안되는데 밤새 바깥에서 시끄럽게 하는 소리는 다 들리고
새벽에 잠 좀 잘려고 하니 무슨 짐짝 끄는 소리에 다시 깨고
조식은 그럭저럭
서비스도 그럭저럭
난방도 안되길래 불렀더니 그제서야 고쳐주고
운영은 모텔보다 못한데 금액은 왠만한 호텔급이고
지금껏 다녔던 곳 중에서 역대2번째로 최악입니다.
호텔스닷컴 평가보고 예매했다가 뒤통수 처음으로 맞아봤네요.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Terry วันที่ 27 พ.ย. 2019
고객님의 소중한 후기 감사드립니다.
그리고 불편하게 느끼신 점 미리 사과의 말씀을 드립니다.
남겨주신 의견은 적극 반영하여 앞으로의 서비스를 ㅈ더욱 발전할 수 있도록 하겠습니다.
감사합니다.
Thank you very much for your review.
And sincere apologies for any inconveniences you may have experienced. We will try harder to provide better services in the future.
Thank you
Every time I entered the room from outside, there was a toilet smell. Though I checked the toilet and it looked clean, I thought the smell came from the toilet water. I told the housekeeping and it seemed that there was nothing she could help.
Worst thing was that when I went home, my clothes and luggages were wearing that smell!!!
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Terry วันที่ 5 พ.ย. 2019
Thank you very much for your kind review.
We will keep our efforts to provide the better services on your future stays.
I'm very sorry to hear about the smell and it being left on your lugguage. We will definately look right into it and prevent it from happening again.
Thank you.
Thank you very much for your kind review.
We will keep our efforts to provide the better services on your future stays.
Your feedback will be taken into account and we will improve our slippers and towels.
Thank you.
Thank you very much for your review.
And sincere apologies for any inconveniences you many have experienced. We will try harder to provide better services in the future.
Thank you.
Thank you very much for your kind review.
Your feedback will be taken into consideration. We will try to fix any inconveniences you might have experienced and keep our efforts to provide the better services on your future stays.
Thank you.
Thank you very much for your kind review.
We will keep our efforts to provide the better services on you future stays.
Thank you.
6/10 พอใช้
SUNJA
8 ก.ย. 2019
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
불편해요.
업무를 볼 곳과 가까워 예약했는데, 가깝고 낡은 건물인데도 더럽진 않다는 것 외엔 장점이 없었습니다. 이층 침대는 다른 데보다 높은데, 사다리 딛는 부분 너비가 3센티나 될까 싶어서 발이 너무 아프고 가파라요. 창가 벽에 붙은 탁자는 좁고, 의자는 동그란 나무 의자라 불편했고, 냉장고 전기는 들어오는데 물이 시원하지 않아요. 화장실과 샤워실이 방 오른쪽 왼쪽에 나뉘어 있는 건 좋은데 좁아요.
SUNJA
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Terry วันที่ 11 ต.ค. 2019
안녕하세요~
고객님의 소중한 후기 감사드립니다.
우선 불편하셨던 점에 대해서는 죄송합니다.
고객님의 소중한 의견을 반영하여 앞으로 더욱 좋은 서비스를 제공할 수 있도록 노력하겠습니다.
감사합니다.
Hello~
First of all, I am very sorry for any inconveniences you have experienced. Your review will be taken in to full consideration within our staff and we will take all the necessary actions to prevent such problems in the future.
Sincere apologies again...
Thank you.
Thank you very much for your kind review.
All of our staff will keep our efforts to improve our services. Hope to see you again on your next trip.
Thank you.
8/10 ดี
ผู้เข้าพักจริง
26 ก.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กรกฎาคม 2019
การตอบกลับจาก Terry วันที่ 9 ก.ย. 2019
Thank you very much for your kind review.
All of our staff will keep our efforts to improve our services. Hope to see you again on your next trip.
Thank you.
Thank you very much for your kind review.
All of our staff will keep our efforts to improve our services. Hope to see you again on your next trip.
Thank you.
8/10 ดี
seunghyun
22 ก.ค. 2019
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
가성비 인테리어는 괜찮음 20대 친구들끼리 놀러가기좋음
지저분하다고 해서 걱정했는데 페인트칠에 얼룩이 많아서 그래보이는것이지 침구나 화장실에 치명적인 더러움은없었습니다.저렴하고 인테리어가 좋았고 무료조식인것도 좋았고 루프탑도 예뻤는데, 직원들이 좀...조식언제부터인지 다시 물어보니 자꾸 말 막고언제까지인지얘기하고 나중에는 영어로 텐오클락.이라고 얘기해서 황당했네요.사과는했지만 체크인하려고 벨눌러도 관심없어하고...그리고. 치명적이 더러움은없었으나 머리카락이 한두개있었어요. 그것빼고는 불만없었어요.분위기 인테리어는 신경많이 쓴게 느껴짐 예술병의 좋은예라고 해야하나...아 방음안좋다했는데 잘모르겠어요 괜찮았어요 재방문할생각이 있기는하는데 텐오클락이 참 치명적이었어요.
seunghyun
เข้าพัก 1 คืน, กรกฎาคม 2019
การตอบกลับจาก Terry วันที่ 7 ก.ย. 2019
안녕하세요~
고객님의 소중한 후기 감사드립니다.
텐오클락.... 제가 생각해도 너무 한 것 같습니다....
아마 저희가 외국 고객님들이 많아서 스탭분이 잘못듣고 착각한 것 같습니다. 기분이 상하셨을 수도 있는데 너그럽게 이해해주셔서 감사합니다.
앞으로 재발하지 않도록 귀기울여 듣겠습니다. 그리고 더 나은 서비스를 제공할 수 있도록 계속 노력하겠습니다.
감사합니다.
한마디로 너무 별로였어요. 바닥은 콘크리트에 금이 많이 가 있고 많이 더러웠으며 객실도 좁고 욕실도 좁고 오래된 건물이라 그런지 다른 객실 문 닫고 복도에서 이야기 하는 소리때문에 자다가 몇번이나 깼는지 몰라요. 욕실에 타올도 준비 안되서 씻다가 전화해서 갔다달라고 해서는 다시 옷입고 타올 받았어요. 어느 후기에 호텔보다 났다는 이야기가 있어서 숙박했는데 후기도 잘 봐야 될것 같네요. 수 없이 많은 출장 여행 숙박중 최악이였어요.
Hello~
Thank you very much for your generous review.
And I apologize sincerely for the inconveniences that you may have experienced. We will take your feed back seriously and improve our services on the points that you mentioned.
Thank you again~
Everything is perfect. Just one little suggestion. The water for showing is not too hot. Hope this can be improved next time
Chia-Ching
เข้าพัก 4 คืน, มกราคม 2019
การตอบกลับจาก Terry วันที่ 14 มี.ค. 2019
Hello~
Thank you very much for your kind review.
We will take your feed back seriously and take a look at our water system. We will make sure that it could be improved by your next stay with us.
Thank you~
Thank you very much for you kind review.^^
All of us here at the Lodge will try our best to make your stay comfortable and memorable.
- 96 BUN;Z Travellers Lodge -
Hello~ Thank you for your kind review.
We will take your precious review noted and keep our efforts to try to provide better experience next time.
Thank you~
Hope to see you again on your future visit to Seoul.
8/10 ดี
Haju
12 พ.ย. 2018
ชื่นชอบ: พนักงานและบริการ
젊은 감성에 어울리는 심플하고 활동성 있는 호텔
1) 위치 - 동대문DDP접근성이 좋다. 지하철역 바로 옆이라 어디든 가기 쉽다.
2) 스타일 - 롯지라는 말이 잘 어울리는 젊은 감성의 작고 아담한 호텔. 약간은 투박하면서도 심플한 분위기가 좋았다. 인근에서 늦게까지 놀고 들어와서 호텔에서도 가볍게 또 놀다가 정신없이
잠 들기 좋은 숙소. 놀러 갔었더라면 루프탑 바에도 가봤을텐데 아쉽다.
3) 특이점 - 바닥 난방이 된다. 바 운영까지 동시에 수행하는 젊은 스탭들이 활기차면서도 아주 친절했다.
4) 불편했던 점 - 방음은 잘 안된다.
Haju
เข้าพัก 1 คืน, พฤศจิกายน 2018
การตอบกลับจาก Terry วันที่ 4 ธ.ค. 2018
안녕하세요~
고객님의 소중한 후기 너무 감사드립니다.
고객님의 의견을 수렴하여 저희도 보다 나은 서비스를 제공해 드릴 수 있도록 앞으로도 계속 노력하겠습니다.
감사합니다.^^