ล็อบบี้

รีวิว ซอเมอร์เซ็ท เชจู ชินฮวา เวิลด์

5 out of 5
ซอเมอร์เซ็ท เชจู ชินฮวา เวิลด์
139 Sinhwayeoksa-ro 304 beon-gil, Andeok-myeon, Seogwipo, Jeju-do

รีวิว

9.2

ยอดเยี่ยม

คะแนน 10 - ดีเลิศ 786 จาก 1139 รีวิว" "
คะแนน 8 - ดี 248 จาก 1139 รีวิว" "
คะแนน 6 - พอใช้ 62 จาก 1139 รีวิว" "
คะแนน 4 - แย่ 26 จาก 1139 รีวิว" "
คะแนน 2 - แย่มาก 17 จาก 1139 รีวิว" "

9.0/10

ความสะอาด

9.0/10

พนักงานและบริการ

8.8/10

สิ่งอำนวยความสะดวก

9.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

9.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Sukho

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
객실 뷰도 좋았고 소음 없이 조용해서 편히 쉬기 좋았습니다. 산책이나 조깅하기 좋았어요.
เข้าพัก 2 คืน, พฤษภาคม 2024

10/10 ดีเลิศ

EUNGYUNG

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
시설의 청결함과 서비스 모두 최고입니다.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 16 เม.ย. 2024
EUNGYUNG 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 의견과 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점에 힘 입어, 늘 고객님의 기대에 부응하는 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Lee

เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 21 มี.ค. 2024
Lee 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점에 힘 입어, 늘 고객님의 기대에 부응하는 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

6/10 พอใช้

Ted

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 21 มี.ค. 2024
Ted 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 귀중한 평점을 토대로, 향후 방문 시에도 더욱 더 안락하고 쾌적한 투숙이 되실 수 있도록 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Chanwoo

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024

10/10 ดีเลิศ

MOONSEOB

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 29 ม.ค. 2024
MOONSEOB 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

8/10 ดี

young su

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 29 ม.ค. 2024
young su 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Jiha

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 25 ม.ค. 2024
Jiha 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Bomi

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
가족과 함께 머물렀는데, 넓고 쾌적하고 좋았습니다. 편하게 3박 잘 지내다 왔어요.
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 10 ม.ค. 2024
Bomi 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다

10/10 ดีเลิศ

YJ

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
아이들과 숙박했는데 모두 친절하게 응대해주시고 룸도 깨끗하고 넓어서 편하게 이용하였습니다. 다음번에도 또 이용하고 싶어요. 체크아웃은 10초 컷이라 더 좋았습니다.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 10 ม.ค. 2024
YJ 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 고객님의 긍정적인 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다

10/10 ดีเลิศ

Jae Won

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 10 ม.ค. 2024
안녕하십니까? Jae Won 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 18 ธ.ค. 2023
안녕하십니까? 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Yong Hyun

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 26 ธ.ค. 2023
안녕하십니까? Yong Hyun 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Jong-kyu

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 18 ธ.ค. 2023
안녕하십니까? Jong-kyu 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

4/10 แย่

Minsu

เดินทางกับครอบครัว
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
시설은 good. 청결은 not good
아파트 같은 곳으로 가족이 이용하기 좋습니다. 그러나 청소상태가 좋지 않았습니다. 샤워기와 샤워기 줄에 곰팡이가 엄청났고, 창문도 손자국에 먼지까지 너무 청결하지 못했습니다.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 6 พ.ย. 2023
안녕하십니까? Minsu 고객님, 최근 서머셋 제주신화월드를 이용해 주시고, 소중한 리뷰를 공유해 주셔서 감사합니다. 즐거운 마음을 가지고 저희 제주신화월드를 방문해 주셨을 텐데, 고객님께 만족스러운 투숙 환경을 제공해 드리지 못한 점에 대하여 사과의 말씀을 드립니다. 고객님께서 남겨주신 귀중한 의견은 해당 부서에 전달하였으며, 담당 정비 직원 재교육을 강력하게 시행하고 지속적으로 철저하게 검토하여 향후에는 더욱 편안하고 쾌적한 객실에서 투숙하실 수 있도록 개선에 최선의 노력을 하겠습니다. 감사합니다.

10/10 ดีเลิศ

Jun Hyun

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
정말 너무 만족 스러웠습니다. 다만 아기가 있다면 화장실에 미끄럼방지를 따로 요청 해야 할거 같아요.
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 30 ต.ค. 2023
Jun Hyun 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

SUHYUN

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 25 ต.ค. 2023
안녕하십니까? SUHYUN 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

8/10 ดี

hyoungju

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
전체적인 시설은 고급지고 좋았으나 샤워기의 불량 배수불량 등 관리적인면에서 조금 아쉽네요
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 23 ต.ค. 2023
안녕하십니까? hyoungju 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 의견과 평점을 공유해 주셔서 진심으로 감사드립니다. 남겨주신 의견은 유관 부서와 공유하여 개선하도록 하겠습니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

6/10 พอใช้

Jinyoung

เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 23 ต.ค. 2023
안녕하십니까? Jinyoung 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

SEONGYEON

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 23 ต.ค. 2023
안녕하십니까? SEONGYEON 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Kristen

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The condo was comfortable and spacious for a family with small children. The couches were quite worn out with many stains on them so it wasn't comfortable to sit on them. The staff are friendly and willing to help out, however many do not speak English so communication can be tricky. There is a lot to do on the resort grounds for families. If you have a car, driving just a few minutes outside of the resort will get you to a convenient store that has more resonable prices than the same branded convenient store on the resort grounds.
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Jeju Shinhwa World Hotels & Resorts วันที่ 12 ต.ค. 2023
Dear Kristen, we highly appreciate for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Expedia. We sincerely apologize that the experience you had during your stay did not meet your expectations you mentioned. All of your comments are going to be shared with relevant departments in an effort to enhance our service and facilities for the comfort of our guests. Once again thank you so much for taking your time to share this and we hope for the opportunity to have you back with us again, should your travels bring you back to the beautiful island of Jeju. Sincerely yours,

8/10 ดี

insun

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ต.ค. 2023
안녕하십니까? insun고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Hyunsook

เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ต.ค. 2023
안녕하십니까? Hyunsook 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

BONG JOON

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ต.ค. 2023
안녕하십니까? Bong Joon 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Sanghyun

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
청결하고좋았음
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 6 ต.ค. 2023
Sanghyun 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다

10/10 ดีเลิศ

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ต.ค. 2023
안녕하십니까? 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Kiho

เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ต.ค. 2023
안녕하십니까? Kiho 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Suyoung

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ต.ค. 2023
안녕하십니까? Suyoung 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 곧 다시 만나 뵙기를 기원하며, 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

6/10 พอใช้

HUIBOK

เดินทางกับครอบครัว
1. 제주 관광을 목적으로 한다면 가성비 그리 좋은 편은 아닙니다. 2. 신화월드 쪽 투어와 숙박을 즐긴다고 한다면 추천 합니다. 외부 투어를 목적으로 한다면 가성비 좀 아까운 생각이 듭니다.
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 8 ก.ย. 2023
HUIBOK 고객님, 안녕하십니까? 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다

10/10 ดีเลิศ

ผู้เข้าพักจริง

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 30 ส.ค. 2023
안녕하십니까? 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Hungap

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
3대 이상 가족들과 3박 이상 제주 여행 계획하고 있다면, 제주 신화월드 서머셋 보다 나은 숙소는 아마 없을 듯 합니다.
เข้าพัก 5 คืน, สิงหาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 21 ส.ค. 2023
안녕하십니까? Hungap 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 의견과 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

8/10 ดี

Sooyong

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 21 ส.ค. 2023
안녕하십니까? Sooyong 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

6/10 พอใช้

HYE MIN, Siheung si

เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
서머셋 어느동이냐에 따라 차를 멀리 주차해야할 수 있습니다. 물론 성수기이긴 하지만 가격대비 청결이 많이 안좋았어요. 욕실이 특히 지저분하고 낡았습니다. 배수구는 붉은물때, 수전주위는 검은곰팡이. 샤워기 줄은 물이 솓아납니다. 손이자주닿는 리모컨과 전등버튼 등이 끈적거리고 다양하게 뭐가 묻어있어서 제가 닦았습니다. TV리모컨도 자주쓰는버튼이 망가져 있어요. 쇼파도 굉장히 부스러기나 때가 많이 있어요. 물티슈로 안닦고 쓰는게 좋아요. 냉장고에 냄새가 많이났어요. 소스 등이 많이 묻어있길래 닦고나니 그나마 냄새가 덜 했어요. 시설내의 성화정 음식은 최고였어요. 배달도 되고 제대로된 중국음식 이었습니다. 근처 다른지역 배달도 가능해서 편했어요.
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 10 ส.ค. 2023
안녕하십니까? HYE MIN 고객님, 최근 서머셋 제주신화월드를 이용해 주시고, 소중한 리뷰를 공유해 주셔서 감사합니다. 즐거운 마음을 가지고 저희 제주신화월드를 방문해 주셨을 텐데, 고객님께 만족스러운 투숙 환경을 제공해 드리지 못한 점에 대하여 사과의 말씀을 드립니다. 고객님께서 남겨주신 귀중한 의견은 해당 부서에 전달하였으며, 담당 정비 직원 재교육을 강력하게 시행하고 지속적으로 철저하게 검토하여 향후에는 더욱 편안하고 쾌적한 객실에서 투숙하실 수 있도록 개선에 최선의 노력을 하겠습니다. 감사합니다.

6/10 พอใช้

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
방은 넓으나 서비스가 아쉬운 곳
멀리서 보면 깔끔하나 가까이서 보면 먼지가 많습니다. 프론트와 전화안내직원과 현장직원 셋이서 각각 말이 달라 이용시설에 대한 혼란을 줍니다. 성수기라 객실청소를 3시나 되어야 받을 수 있었습니다. 룸은 굉장히 넓어서 가족 여행으로 가기 좋은 크기 입니다. 냉방이 아주 좋습니다.
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 10 ส.ค. 2023
안녕하십니까? 고객님, 최근 서머셋 제주신화월드를 이용해 주시고, 소중한 리뷰를 공유해 주셔서 감사합니다. 즐거운 마음을 가지고 저희 제주신화월드를 방문해 주셨을 텐데, 직원 안내 관련하여 겪으신 불편에 대해 죄송한 마음을 전달드리며, 해당 내용은 유관 부서와 공유하여 향후 동일한 문제가 발생하지 않도록 전반적인 직원 재교육을 시행하겠습니다. 또한, 고객님께서 남겨주신 귀중한 의견을 참고하여 향후 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

8/10 ดี

KWANG

เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 21 ส.ค. 2023
안녕하십니까? KWANG 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

suhyun

เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 7 ส.ค. 2023
안녕하십니까? suhyun고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

6/10 พอใช้

BYUNGKWON

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
좋아요
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 7 ส.ค. 2023
안녕하십니까? BYUNGKWON 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 의견과 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Danny

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
객식설비가 잘되어 있고 편의시설이 좋았습니다
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 24 ก.ค. 2023
안녕하십니까? Danny 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 의견과 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

MANHONG

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 12 ก.ค. 2023
안녕하십니까? MANHONG 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

JONGMUN

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
섬머셋 숙박하였습니다. 시설도 깔끔하고 마음에 들었습니다. 좋은 여행 경험이였습니다. 재방문 의사 있습니다.
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 27 มิ.ย. 2023
안녕하십니까? JONGMUN 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Chong

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice, large room and great breakfast.
การตอบกลับจาก Jeju Shinhwa World Hotels & Resorts วันที่ 27 มิ.ย. 2023
Dear Chong, We highly appreciate for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Expedia. We are very pleased that you have enjoyed our room and breakfast. Once again thank you so much for taking your time to share this and we hope for the opportunity to have you back with us again, should your travels bring you back to the beautiful island of Jeju. Sincerely yours,

10/10 ดีเลิศ

HYUNJU

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great!
เข้าพัก 5 คืน, มิถุนายน 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 21 มิ.ย. 2023
안녕하십니까? HYUNJU 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Jung tae

เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Jeju Shinhwa World Hotels & Resorts วันที่ 21 มิ.ย. 2023
안녕하십니까? Jung tae 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

K

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
주차는 좀 어려워여 ㅜㅜ 숙소앞에 주차가능한데 일찍와야 주차라인에 주차 가능 쇼파나 그런게 노후되었지만 편해여 가족끼리 여럿 가기 좋아요 수영장 작지만 어린 영유아가 놀기엔 최적 뮬이 초큼 더 따뜻했으면 좋겠어요
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 13 มิ.ย. 2023
안녕하십니까? K 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Kim

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
시설은 최고였으나, 프론트와 통화가 어려웠고, 근처에 맛집이 많지 않아서 불편했음.
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 5 มิ.ย. 2023
안녕하십니까? Kim 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Jaelyung

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
오랫만에 써머셋에 머물렀는대 직원들 모두 친절하고 방상태도 양호하네요 ~~좋네요
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 2 มิ.ย. 2023
안녕하십니까? Jaelyung 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점과 의견을 공유해 주셔서 진심으로 감사드립니다. 고객님의 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

10/10 ดีเลิศ

Huntae

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 2 มิ.ย. 2023
안녕하십니까? Huntae 고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

6/10 พอใช้

Jisun

ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 9 พ.ค. 2023
안녕하십니까? Jisun고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점을 토대로 보다 나은 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.

8/10 ดี

yj

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
자연친화적이라 맑은 공기와 새소리등이 좋았고 근처 놀이공원등 편의시설등이 많아 좋았다. 써머셋 화장실 수압이 약해서 불편했다.
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 9 พ.ค. 2023
안녕하십니까? yj고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점과 의견을 토대로 보다 나은 상품과 서비스를 제공하기 위해 항상 최선의 노력을 다하겠습니다. 감사합니다.

8/10 ดี

DAE KAB

เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก 제주신화월드 호텔 & 리조트 วันที่ 9 พ.ค. 2023
안녕하십니까? DAE KAB고객님, 최근 서머셋 제주신화월드를 방문해 주시고, 소중한 평점을 공유해 주셔서 진심으로 감사드립니다. 고객님의 평점을 토대로 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 감사합니다.