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"The place wasnt refreshed for our stay. Dust inside all the cups and on the tables etc. A dead roch sitting in the container that held the tea n sugar. Need to supply 2 more towels as there was 2 people staying 2 nights and we only had 2 towels. Lawns were unkept. Theres a tin shed ryt out where the bed is. It was scratching n banging up on the wall and keeps you from falling into deep sleep. The blue pillow cases had dribble stains on the fabric. If these details where more tended to it would...

"good location for my team"

"Everything about this place was fantastic would highly recommend"

"Staff were amazing. Bed was very comfortable. Great location, quiet."

"My stay here as a solo traveler was the best decision I made for my trip. Dave and Shami were so friendly, kind, welcoming, and just genuinely good people. The room was so cozy and has an incredible view overlooking Rotorua. The breakfast spread was incredible and it was lovely to spend some time talking to other travelers about where they’re from and get ideas. I absolutely plan to come back again and recommend this place to anyone passing through Rotorua."

"Kichwn was excellent "

"Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"Dinner was over priced, carpet in room had large coffee stains and ceiling a bad paint job covering patch right above the bed"

"Lake view was pleasant. Bedding was clean. Shower had mold."

"Room are cleaned and spacious"

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"Would definitely book here again. Loved all the amenities"

"We stayed in a cabin withy ensuite, it was perfect. Nice and clean, adequate heating for the cold evenings and nights. The beds were comfy. The wee kitchen had a two hotplate and a microwave. The bench space was a bit squishy for everything but you just made it work. There was a bait station opposite our cabin which is very useful and we used it. The locality of the site is great near all the Rotorua lakes and handy to the city also"

"Off beaten path and different in all the positive ways. Great view from the deck and this is where we had an amazing 2 course breakfast with fresh eggs and kind host. If your looking for relaxation and quiet this is the place for you!"

"Fantastic place to stay. Absolutely recommend it!"

"Pool needs to be a little warmer for the winter and or spa.s to be open to under 16s"

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Awesome spot. Great Lake views. Comfortable accommodation."