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Arawa Park Hotel

4.0 star property
Travelers find a perfect balance of relaxation and adventure at this welcoming retreat where staff provide insider guidance for the best local experiences

Choose dates to view prices

Arawa Park Hotel offers luxury minutes from Polynesian Spa. Guests enjoy a modern gym and free in-room WiFi. The Atrium Restaurant serves satisfying meals, and the bar is a comfortable space to unwind after exploring.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
The current price is ฿2,361
฿2,715 total
includes taxes & fees
31 May - 1 Jun
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About this property

Arawa Park Hotel

  • Luxury upscale hotel located in Glenholme
  • Take advantage of dry cleaning/laundry services, a bar and a gym at Arawa Park Hotel. The on-site restaurant, Atrium Restaurant, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also find perks such as:
    • Free self-parking
    • Full breakfast (surcharge), express check-out and babysitting (surcharge)
    • A 24-hour front desk, meeting rooms and bike parking
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 135 rooms include comforts such as free WiFi and minibars. Guest reviews speak positively of the cleanliness, size rooms at the property.
  • More amenities include:
    • Heating and ceiling fans
    • Free toiletries and hairdryers
    • 50-inch Smart TVs with cable channels
    • LED light bulbs, mini fridges and childcare services

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 40 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Rollaway bed fee: NZD 40 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Arawa Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arawa Park Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 31 May 2026 start from ฿2,361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arawa Park Hotel?

Self-parking is free at this property.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arawa Park Hotel?

Checkout is at 10 AM.

Where is Arawa Park Hotel located?

Located in Glenholme, this luxury hotel is within a 15-minute walk of Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

8.8

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 219 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very clean room, friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Strelsa

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karinna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Govind

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alena

Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

John

Needs an update, bathroom needed a deep clean, a bit old and tired Location is fine easy drive into Rotarua, plenty of places to eat & drink
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CRAIG

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast buffet and staff great But sadly no wifi in room was annoying. Had to go and sit in corridor or lobby
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, great shower etc and staff helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mary Rose

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Big, clean room! Great breakfast. Close to town and the lake.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

karen

Disliked: Cleanliness, amenities
Beds are comfortable, free parking, 24 hours reception. Those are the only good things about this hotel. It is old, it is dirty, and breakfast was terrible
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location , large room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eileen

Liked: Cleanliness
Close to all amenities, guy front of restaurant was great. Room was clean and quiet. Only downer on checkout staff member wouldn't honor the voucher for not having room serviced. 1st day she said sign should be on door previous nite(put on door before going out in morning)and then 2day, staff member was new and didn't take pic
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Gabriela

Disliked: Cleanliness, property conditions & facilities
Staff were helpful and courteous, rooms were spacious, beds were clean and comfortable. Rooms could do with some updating and cleanliness could do with some improvement. The breakfast buffet was not too impressive and at times felt under staffed. The shower in our room was terrible it would go from hot to cold continuously.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rian N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very professional and accomodation was up to my expectation.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again
Stayed 1 night in Sep 2025