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"Checking in took longer than expected"

"This is my favorite hotel in Albany, if it weren’t so far from my daughter’s home it would be the only place I’d stay in. Wonderful hotel."

"Nice and clean"

"There was no phone, even to the front desk. TheDirectv was horrible. Bath/shower plumbing was difficult to deal with. Was not informed a new roof was going to be installed in the morning. Pounding early in the morning about gave me a heart attack!!"

"Friendly, helpful staff and an overall lovely experience!"

"T he Hotel was vlesn except bug pesticides are sprayed too often rooms resulting bedding has strong odor of pesticides made me feel sick my stomach."

"My family and I had a wonderful experience. We can't wait to go back."

"Clean room, very nice breakfast, comfortable bed"

"Castle"

"Very clean space and comfortable environment"

"Breakfast"

"Staff upon welcoming were extremely nice and had a lot of good suggestions and information about where to eat and things to do. Although hotel is connected to the casino, it would be nicer if it also had some additional amenities like a pool etc. Rooms were clean and shower is great! Thank you for the good experience and we hope to come back again!"

"It was smoke friendly"

"Nice place close to airport but the property and rooms are definitely showing wear and a remodel is due soon."

"It was kind of scary when I drove up, but the hippie at the desk was friendly and helpful. The lobby, stairs, and hall were kind of shabby, but clean. The room itself was FAR exceeded my expectations. It was clean, everything worked, bed, bedding, towels and pillows were all of good quality, and comfortable. I didn’t look at the breakfast on offer, so I have no opinion on that. Overall I would stay there again. Don’t judge a book by the cover."

"My room with 2 Queen beds, microwave, & fridge was clean and very large. The breakfast was very good. The staff kept refilling the food. The hotel is located next to restaurants, supermarkets and Colonie Center Mall. There are local buses walking distance and a driveway if you have your own vehicle."

"The professionalism of the staff and willingness to go the extra mile to help you was very worth to stay at this hotel. I will do it again."

"Friendly staff"

"Clean!"