"The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean."
"Very nice and comfortable hotel with good privacy and service. Many restaurants and facilities are available in the hotel as well. The butler service was very nice, able to answer your enquiry in a short time"
"Pleasure to stay, relax and spend time with the family. Service, and kids-friendly environment made this holidy trip prestigious moment. Big thanks to the Sofitel Team! "
"I had the pleasure of meeting Sandy Su from Housekeeping during my stay at Hilton Yalong Bay. She was incredibly kind, professional, and attentive. Her warm smile and thoughtful service truly made me feel at home. Thank you Sandy， you represent the Hilton brand with excellence!
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"The property is excellent for families with kids. Spacious room, excellent service and great food! You can find kids friendly facilities everywhere. Moreover, Butler Service is awesome. The butler provides prompt responses, demonstrates high efficiency, and is always willing to fulfill requests. An exceptional service experience!"
"It is an excellent experience staying with Westin Santa, our host Damon shows top quality service, he always respond to our messages quickly with accurate information regards to our inquiry. Definitely recommend to every family who is planning to go to Sanya"
