Staff was friendly but only some of them spoke English or used a translator app for communication; all staff should be able to speak English. At least some of the amenities should be listed in English, with pictures, this would help immensely. The jacuzzi was not warm at all, but it lists the jacuzzi as an amenity. The towel caddy was not stocked so you needed to walk to the other pool to get towels, which was inconvenient. The swim up bar was never open and there was no wait staff servicing the pool area. The drink list included Margaritas, but the bartender did not know how to make them properly at all. Also, they do not have Chardonnay available, which should be a standard offering; the wine list was pretty much non-existent. The Guest Services Manager Erik was very nice and helpful; he was able to help us with internet access and advise us on local areas to visit. The gift shop had nothing with the name of the hotel and Sanya, no t-shirts or stuffed animals or anything else to showcases the location. The kids always like souvenirs that show where they have been. The property is beautiful and the gym is really nice too. Everything is clean and kept up nicely.…Staff was friendly but only some of them spoke English or used a translator app for communication; all staff should be able to speak English. At least some of the amenities should be listed in English, with pictures, this would help immensely. The jacuzzi was not warm at all, but it lists the jacuzzi as an amenity. The towel caddy was not stocked so you needed to walk to the other pool to get towels, which was inconvenient. The swim up bar was never open and there was no wait staff servicing the pool area. The drink list included Margaritas, but the bartender did not know how to make them properly at all. Also, they do not have Chardonnay available, which should be a standard offering; the wine list was pretty much non-existent. The Guest Services Manager Erik was very nice and helpful; he was able to help us with internet access and advise us on local areas to visit. The gift shop had nothing with the name of the hotel and Sanya, no t-shirts or stuffed animals or anything else to showcases the location. The kids always like souvenirs that show where they have been. The property is beautiful and the gym is really nice too. Everything is clean and kept up nicely.

ผู้เข้าพักจริงจาก Los Angeles, California เข้าพักที่ Sheraton Sanya Haitang Bay Resort

โพสต์เมื่อ 3 สัปดาห์ที่ผ่านมา

Sheraton Sanya Haitang Bay Resort

รีวิวที่ตรวจสอบแล้วโดย เอ็กซ์พีเดีย…

4 เต็ม 5

Resort di buon livello, staff sottodimensionato con attesa di 30 minuti al check in, pulizia buona, ampio giardino molto ben tenuto. Spiaggia privata con ombrelloni a disposizione degli ospiti, piscine grandi e ben tenute. Complessivamente bene, ma va sottolineato il costo assolutamente proibitivo dei ristoranti interni, con prezzi totalmente fuori dallo standard cinese. Anche il negozio interno vende cibi conservati come minimo al doppio dei già cari supermercatini per turisti che si trovano nelle vicinanze. Considerata la posizione isolata dell’hotel, bisogna rassegnarsi a prendere un taxi per non pagare quasi 400 CNY per una cena a buffet…Resort di buon livello, staff sottodimensionato con attesa di 30 minuti al check in, pulizia buona, ampio giardino molto ben tenuto. Spiaggia privata con ombrelloni a disposizione degli ospiti, piscine grandi e ben tenute. Complessivamente bene, ma va sottolineato il costo assolutamente proibitivo dei ristoranti interni, con prezzi totalmente fuori dallo standard cinese. Anche il negozio interno vende cibi conservati come minimo al doppio dei già cari supermercatini per turisti che si trovano nelle vicinanze. Considerata la posizione isolata dell’hotel, bisogna rassegnarsi a prendere un taxi per non pagare quasi 400 CNY per una cena a buffet

ผู้เข้าพักจริง เข้าพักที่ Sheraton Sanya Resort

โพสต์เมื่อ 2 สัปดาห์ที่ผ่านมา

Sheraton Sanya Resort

รีวิวที่ตรวจสอบแล้วโดย เอ็กซ์พีเดีย…

5 เต็ม 5

일찍 갔더니 객실 업그레이드받았습니다 풀장도 깨끗하고 흠잡을게 없네요 아레나몰 가는데 택시 잡아 달랬더니 너무 가까워서 그런지 기사님이 서비스로 데려다 주시네요 ㅠㅠ 감사합니다 한국어가능한 부산대출신의 남자분 너무 반가웠어요 ^^ 다만 아쉬운점을 꼽자면 체크인부터 체크아웃까지 시간이 좀 걸립니다 지금 다른호텔 왔는데 소피텔에서 퇴실처리가 안되어서 여기서 입실거부 당하고 있어요 소피텔 전화했더니 바쁘다고 기다리라고 하네요 ㅠㅠ…일찍 갔더니 객실 업그레이드받았습니다 풀장도 깨끗하고 흠잡을게 없네요 아레나몰 가는데 택시 잡아 달랬더니 너무 가까워서 그런지 기사님이 서비스로 데려다 주시네요 ㅠㅠ 감사합니다 한국어가능한 부산대출신의 남자분 너무 반가웠어요 ^^ 다만 아쉬운점을 꼽자면 체크인부터 체크아웃까지 시간이 좀 걸립니다 지금 다른호텔 왔는데 소피텔에서 퇴실처리가 안되어서 여기서 입실거부 당하고 있어요 소피텔 전화했더니 바쁘다고 기다리라고 하네요 ㅠㅠ

ผู้เข้าพักจริง เข้าพักที่ Sofitel Sanya Leeman Resort

โพสต์เมื่อ 2 สัปดาห์ที่ผ่านมา

Sofitel Sanya Leeman Resort

รีวิวที่ตรวจสอบแล้วโดย เอ็กซ์พีเดีย…

4 เต็ม 5

The hotel was huge with beautiful grounds to wander through. I loved the location right on the long sandy beach. Staff were all lovely, although if you're English, communication is challenging with most of them. The thing that surprised me was the lack of restaurants & how small they were for such a large hotel, but having said that I ate at the Star Fish each evening & it was never that busy. I don't know where everyone else was! The food was very good, except a lunch time salad which took 45mins & was basically a pile of leaves, not as described in the menu. So I cancelled my order & had an icecream instead! The very friendly manager didn't charge me for a cocktail that afternoon to make up for the salad fiasco!…The hotel was huge with beautiful grounds to wander through. I loved the location right on the long sandy beach. Staff were all lovely, although if you're English, communication is challenging with most of them. The thing that surprised me was the lack of restaurants & how small they were for such a large hotel, but having said that I ate at the Star Fish each evening & it was never that busy. I don't know where everyone else was! The food was very good, except a lunch time salad which took 45mins & was basically a pile of leaves, not as described in the menu. So I cancelled my order & had an icecream instead! The very friendly manager didn't charge me for a cocktail that afternoon to make up for the salad fiasco!

ผู้เข้าพักจริงจาก Southampton, UK เข้าพักที่ Renaissance Sanya Resort & Spa

โพสต์เมื่อ 5 เดือนที่ผ่านมา

Renaissance Sanya Resort & Spa

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