โรงแรมหรูใน ซานตาโมนิกา

"The check in staff are excellent. But, the cleaning staff need a refresher course on how to actually clean a room. Dirty glasses are left behind that I'm supposed to reuse? Dirty towels and floor mats are not replaced with clean. I'm supposed to reuse a dirty towel? At the price that I am paying per day, i expect clean towels and glasses. Not only that, the ice bucket full of water still remained. One would think that if the ice melts, it could be cleaned out."

"Pretty bland hotel. the lobby has dining area, bar and internet desks all on one area. Pool area is very small and was being repaired. The hotel is perfectly functional and convenient for a short stay. Good location between Lincoln and Santa Monica beachfront. Our main gripe was being charged $ 61 for a room service hamburger that my wife said was not even edible !!!"