6/10
I feel that this hotel doesn't warrant 5 stars. It didn't feel luxurious at all. Things I did not like:
- not being given any information upon check in such as info on breakfast timings, telephone number for the main desk, info on the pool and sun loungers etc
- having to run down to reception after a shower as I was not given a hairdryer in my room and was not told the telephone number for reception
- the scramble to get a sun lounger by the pool, it was insanely busy all day every day. And you are not told that the nicer beds have a minimum spend attached
- I didn't like the attitudes of the other guests, I overheard them speaking very poorly to the staff/waiters/waitresses.
Danielle
เข้าพัก 3 คืน, มิถุนายน 2025