โรงแรมหรูใน ซานตาครูซ

"Overall the hotel wss good. But the staff just was not 4 star staff. They were nice but just msybe not fully trained. No one seem to know the answers for things or you got a different answer from 1 staff member to another. Rooms were very nice and clean. Pool area was nice, however the food service st the pool was extreme slow anf unorganized. Then we paid for a fire pit smores experience anf we waited 25min after reservation time for the experience to start. I actually had to call the front...

"Amazing I absolutely loved this place"

"What a charming property and delight place to spend time in beautiful Capitola! Loved it!"

"Sadly- things just didn’t go smoothly. Air conditioning in our room was not working- we were offered a fan the first day. However the next day I asked the maintenance guy himself and it was fixed in 2 minutes. Power went out in our room one morning from turning on the hair dryer. We were told maintenance wasn’t in yet so no one could flip the breaker. Room keys reset 3 of 4 days. Keys didn’t work to pool We had called ahead to learn if there were plans for an egg hunt / the Easter Bunny -...

"This time breakfast was canceled. Parking requires scanning a barcode, and you have to register an account for WiFi. The bathroom floors were also really dirty. We probably won’t be coming back."

"Our toilet overflowed the two mornings we stayed there! No effort to apologize. We were charged for parking which came with our package!"

"The room was updated from what I saw on yelp but in a very good way. The room was very clean "