Cleanliness and condition of rooms are the primary issue in this hotel. There is no way you are a 4 star property not by Expedia or any other form of evaluation. I am a hotelier have worked hotels and studied hotel management. Location is superb. Unfortunately the basics of cleaninliness and condition of facilities no where near met. Blood on bathroom floor, hairs, water stains, clearly rushed cleaning of the rooms. Grout from tiles completely missing, amongst a list of others. The housekeeping and engineering team need to really to a hard inspection of rooms. I imagine the hotel management is not supported by ownership or a combo of both. Staff could be friendlier but this is pretty common for Ibiza. High tourist really desensitizes staff to being friendly as they must deal with thousands of visitors from all over the world. A smile or two goes a long way.
Alex
เข้าพัก 2 คืน, กรกฎาคม 2025
10/10 ดีเลิศ
Luz, bradenton
29 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Nice property
Luz
เข้าพัก 3 คืน, กรกฎาคม 2025
4/10 แย่
CESAR
25 ก.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
room AC didn’t work properly Reported for 2 days, they sent someone to fix and provide a apologies note.. thanks to supervisor 👍, I asked for ice pool barman gave 2 after that asked for 1eu 😂
CESAR
เข้าพัก 4 คืน, กรกฎาคม 2025
6/10 พอใช้
Lusine
เดินทางกับคู่รัก
23 ก.ค. 2025
ชื่นชอบ: ความสะอาด
Ordinary hotel, pool area is nice, rooms are not good, very humid and old. I think it is overpriced…
Lusine
เข้าพัก 1 คืน, กรกฎาคม 2025
4/10 แย่
Kevin
เดินทางกับคู่รัก
21 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Smelled like mildew and mold. The bed mattress looked like someone pissed on it. Would
Not come back.
Everything was good on this hotel. Early check in was great since we arrived early and very tired. Staff was very kind. The facility is good. Buffett was excellent!
Super close (~10 min walk) to main clubs like Ushuia and Hi Ibiza, restaurants, etc. but the resort itself had families, younger individuals, and older individuals, so for everybody! Literally on the beach. A great stay for anyone, really
There was nothing I liked about the property but we needed somewhere to stay for one night and unfortunately the property looked better on Expedia than in real life. Lesson learnt. The prison-like dining area was a real highlight.
Prior to our arrival, I emailed and contacted the hotel numerous times and never received a call not an email back. They placed us in front of a parking space full of homeless and loud noises from the street. Although we paid for all-inclusive, the only thing that was edible was the breakfast, we had to go outside for lunch and dinner.
It has a lot of space at the pool, but the pool was dirty as well.
Amazing time in Ibiza, but not in Fergus Style Bahamas
Bathroom was not spacious and we didn't had any hot water in the morning.
We had to take shower with cold water as we needed to checkout early to catch our flight.