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The Row Hotel, BW Signature Collection

3.0 star property
Travelers find The Row Hotel perfectly positioned for Santana Row shopping adventures, with express check-out and in-room WiFi making stays effortless

Choose dates to view prices

The Row Hotel, BW Signature Collection, is centrally located in Santana Row. It offers a 24-hour gym, business center, in-room WiFi, express check-in, and self-parking. Just minutes from Westfield Valley Fair Shopping Mall, it's a convenient base for travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is ฿4,749
฿5,424 total
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory-foam beds, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory-foam beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Memory foam bed
Blackout curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
8.2 out of 10, Very good, 1,126 reviews
The price is ฿3,570
฿4,109 total
includes taxes & fees
29 Mar - 30 Mar
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About the area

In the entertainment district, The Row Hotel, BW Signature Collection is in an area with great shopping. Winchester Mystery House and Mission Santa Clara de Asis are local landmarks, and the area's natural beauty can be seen at Rancho San Antonio Preserve and Silicon Valley. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Visit our San Jose travel guide
Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • This is a great place across from the mall where you could eat at a diverse set of restaurants!
    Santana Row Shopping Center
    11 min walk - 1.0 km
  • One of locals favorite park in San Jose, Calif.
    San Jose Municipal Rose Garden
    15 min walk - 1.3 km
  • Winchester Mystery House
    Winchester Mystery House
    18 min walk - 1.5 km
  • Westfield Valley Fair Shopping Mall
    6 min walk - 0.6 km
  • O'Connor Hospital
    6 min walk - 0.6 km

Getting around

  • Race Station
    3 min drive
  • Santa Clara Station
    5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    8 min drive

Restaurants

  • Din Tai Fung
    19 min walk
  • Lady M Cake Boutique
    10 min walk
  • CoCo Fresh Tea & Juice
    19 min walk
  • Tacos Los Tres Reyes
    7 min walk
  • O'Connor Hospital
    8 min walk

About this property

The Row Hotel, BW Signature Collection

Hotel near Santana Row Shopping Center
Close to Winchester Mystery House, The Row Hotel, BW Signature Collection provides amenities such as a 24-hour gym. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, express check-in and a 24-hour front desk
  • A vending machine and smoke-free property
  • Guest reviews say great things about the overall value and proximity to shopping
Room features
All 55 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 48-inch Smart TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

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Spark by Hilton San Jose Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
8.6 out of 10, Excellent, 532 reviews
The price is ฿2,376
฿2,753 total
includes taxes & fees
29 Mar - 30 Mar
Spark by Hilton San Jose Airport
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Is The Row Hotel, BW Signature Collection pet-friendly?

Yes, The Row Hotel, BW Signature Collection allows cats and dogs (limit 1 total). There's a fee of USD 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on 20 Mar 2026 start from ฿4,749, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Row Hotel, BW Signature Collection?

Self-parking is free at this property.

What time is check-in at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 20 (subject to availability).

What time is check-out at The Row Hotel, BW Signature Collection?

Checkout is at 11:00 AM. Late checkout is available for USD 20 (subject to availability).

Where is The Row Hotel, BW Signature Collection located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Silicon Valley and Santana Row Shopping Center. SAP Center at San Jose is 2.3 mi (3.7 km) away.

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Reviews

The Row Hotel, BW Signature Collection Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 295 out of 512 reviews
Rating 8 - Good. 102 out of 512 reviews
Rating 6 - Okay. 52 out of 512 reviews
Rating 4 - Poor. 31 out of 512 reviews
Rating 2 - Terrible. 32 out of 512 reviews

Reviews

10/10 Excellent

Selina Keochai

Liked: Cleanliness, amenities, property conditions & facilities
Cute and clean place. Very quiet.
Stayed 1 night in Jan 2026

8/10 Good

Shani

Clean room, great breakfast, near freeways and mall
Stayed 2 nights in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff..
Stayed 2 nights in Nov 2025

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jan 2026

4/10 Poor

Kim

It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is
Stayed 1 night in Jan 2026

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities
Great amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Very refreshing environment, staff very attentive, well kept property!
Stayed 3 nights in Oct 2025

10/10 Excellent

Evelyne

Liked: Staff & service, amenities
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amritpal

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
This is my second stay at the establishment and it’s clean and comforting. The location is perfect. It’s close to other areas my partner and I frequent, like the Westfield Valley Fair shopping mall and Winchester Mansion.
Stayed 1 night in Nov 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let us check in early, everything was smooth. It is on a busy street so don’t expect it to be quiet but we anticipated that.
Stayed 1 night in Nov 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and close to the mall!
Stayed 1 night in Aug 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the one night stay Efficient clean and comfy and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great environment and the bed is super comfortable!
Stayed 2 nights in Jul 2025

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and the property is clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
Stayed 1 night in Aug 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

Michella

Liked: Staff & service, property conditions & facilities
Parking and location and everything was fine. Our beds were horribly uncomfortable. We actually had to check out a day early cause we couldn’t think about sleeping on them again. They were like sleeping on rocks
Stayed 2 nights in Nov 2025

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities
Wednesday greeted me at the desk upon arrival. Didn’t change tone or expression, not one time out of our 3 encounters throughout my stay. Location was prime for me since I was working at Valley Fair. Room had a faint smell that was unpleasant: But it’s almost like you can get past it in 3 min. Weird. Blue lights and ceiling are a nice touch and bed was comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Super comfy bed. Clean rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Extremely clean and a great stay’
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel and had an excellent experience from start to finish. The location is perfect — just less than 20 min. walk or quick drive to Valley Fair Mall and Santana Row, which made shopping and dining super convenient. The room is clean and comfortable. They have a mini fridge, microwave and smart TV. The free breakfast was a great bonus, including eggs, sausage, potatoes, fruit, bread, bagels, cereals, oatmeal and good coffee to start the day. Staff were friendly and attentive, always ready to help. Overall, a great value for the area. I’d definitely stay here again next time I’m visiting San Jose.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and it was close to shops. Everyone who worked there was friendly and accommodating.
Stayed 1 night in Jul 2025

6/10 Okay

Holly

Liked: Room comfort

Looking old

The hotel felt safe and secure, near to all the entertainment we had planned but the building was dated and the baths looked as if the had been painted to cover wear and the paint was peeling badly.
Stayed 1 night in Oct 2025