It after having to wait at least five minutes For someone to come to the door and then take my information down. It took maybe 10 minutes for everything once I walked to my room and open up the door. There was a little smell over to the room every single step I took the floor was making some noise And they didn’t have a remote controller for me for the TV and also there were no towels at all so next day in the morning when I checked out, I made sure to let them know that you did not leave a remote control and no towels and the only thing he said was sorry I’ll talk to housekeeping. I don’t think I would stay there again
The Alameda is a true hidden gem. Located in the heart of the Alameda strip with lots of things and walking distance the room was simple clean updated bathroom microwave and mini fridge. And ice machine outside the room. This area is kinda of pricey so was very grateful to have come across this place and on top of it I was like two minutes from Starbucks five guys a nice massage parlor, subway, and the list goes on. Very pleased with the guest service I couldn’t work the heater and staff came fast to make it right same for the tv the customer service was superb definitely staying at the Alameda.
An impromptu stay and I ecided to stay here and walk to the Sharks game. Check in was fast. The room was nice. The tv remote needed to be cleaned, it looked like food was on it so I did that. Everything else was clean so I didn't deduct a star for 1 tiny thing. The bed was comfortable. It was nice to be able to park literally outside the room since it was raining. The walk to the arena wasn't too long. Definitely would stay again the next time I want to go to a Sharks game. (App still not letting me add photos)