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"No poolside beverage service was disappointing. Room was great."

"The service was excellent. Each staff member was pleasant, happy and most helpful. They took the extra time to make sure you were happy. The pools and lazy river were excellent and made the hours pass quickly. Food truck was amazing! Such tasty eats there. The golf cart drivers always checking to see if you need rides. Everyone was fantastic!"

"Hotel was awesome. Good selection of food snd restaurant. Great for family with younger children. The shows were very fun to watch . Staff was always helpful and very polite. We will be back soon :)."

"Amazing everything.. place, hotel, food, etc . Highly recommend"

"Beautiful property. Nice rooms. Very clean. Food very good. Small pools. Lotsa of loungers and shade. Nice beach. Can't make reservations for restaurants but not a big deal. Always got in. Waited with a puck when necessary. Resort wines were decent. Bar carts come around pool but blended drinks omly at the actual bars. The 1 beach towel a day is ridiculous!!! Can't switch them out for the next day is ridiculous 🙄. Have to wait til 9 a.m to get them. Towel people were very unfriendly and rude about it. Overall a lovely 10 nights and would return."

"Hotel que no cuenta con elevadores, me pareció que les hacía falta mucho personal, tanto para los restaurantes, como para los bares, la comida del bufete no estaba mal, pero tampoco estaba deliciosa, esperaba más opciones en los guisados, los restaurantes de las especialidades son buenos. Las piscinas estaban sucias, con espuma amarilla, noté esto, los 5 días que estuvimos hospedados. Por otro lado, en este hotel todos los días hay eventos, en un día nos tocó 2 bodas y sin personal...pues dejó mucho que desear en el servicio"

"Clean room, friendly staff, beautiful rooftop pool."

"We have a beach front view and the service was great. Room service was fast and all staff was attentive and respectful. Best Hard Rock I’ve ever stayed in."

"Myself and my 2 boys had the most wonderful time at Meliá. The kids were well taken care of in kids club by Sara, Janet and Cass and had a blast. Everyone working there very nice. Good value for money and our ocean view room had the most beautiful view. "