Search Hotels Near Samford University, Birmingham

"My reservation was for a Handicap accessible room. This was not provided - regular room with no mobility assistance. No resolution by the staff. Great difficulty in use of bath and toilet. "

"We had problems with the door. The deadbolt locked every time we left the room and we could not open it. The carpets are worn and need replacing. The service was good though."

"Clean room and friendly staff with good breakfast but gym is under repairs. Would recommend renting a vehicle if staying here, it’s slightly unnerving to walk along the road to the shopping plaza. "

"It was okay. Hard to understand when they speak."

"Great and friendly staff"

"Excellent staff excellent customer service hotel cleaniness excellent overall we would definitely stay again "

"Ever clean and updated. Staff very accommodating"

"Multiple Stays, Recurring Safety and Maintenance Failures I travel for work and gave this property multiple chances. I am done. July stay: the air conditioning was completely out and no one contacted me before check in. I could have made other arrangements. Separate stay: a system failure allowed another guest to access my room with their key card while I was inside. That was terrifying and completely unacceptable. A hotel's most basic job is keeping your room secure. Most recent stay: my 5th floor room had an active roof leak. Rain was visibly bubbling behind the paint and soaking into the carpet all night. The dripping eventually woke us. That room should have never been assigned to a guest. Three separate stays. Three serious failures involving comfort, security, and basic safety. This is a pattern, not bad luck. I genuinely feel for the front desk staff who are left to face guests with problems that are clearly coming from above them. They deserve better too. Business travelers especially, look elsewhere in Birmingham."

"Very friendly staff Quiet room"