Front desk staff did not seem to know what they were doing. Washing machines broke so no access to clean towels. People down the hall were locked out of their room for hours with no help. Breakfast was barely edible
Renovations were taking place at the time of my stay. This should have been noted on the web. Staff was very friendly and professional. Breakfast was in a bag due to lobby being remolded. Will stay again, after renovations have been completed.
nothing worked in the hotel...everything was broken...hairs in shower...gross
เข้าพัก 1 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Debra
11 ก.ย. 2026
ชื่นชอบ: พนักงานและบริการ
Staff were super friendly and helpful. A+ for customer service. Room was clean but not super clean. Hotel was going thru renovations. Hopefully it will get a good deep clean and refresh. It needed an update. Some of the appliances did not work for the breakfast.
Room was clean and perfectly adequate. Fitness Center could benefit from a little attention, as no towels are provided, and disinfectant wipes dispenser was empty. However, the equipment worked, which is the most important thing. Breakfast was meh, but I was happy that coffee was provided. I was pleased overall and would stay again if needed.
I always look for Hampton Inns for my overnight stays. Breakfast is always good and rooms are super clean. This location was so convenient to downtown so our event was easy to get to ! Will be back !
They were renovating this property during our stay.
Our friends also stayed there and had to change rooms 2x times due to plumbing issues.
The next morning they had to shut down the Free Breakfast due to plumbing problems. They ordered coffee and waffles. I could tell the staff was frustrated.
The woman at the desk had a bad attitude when we mentioned did they offer any food vouchers since the free breakfast wasn't offered. She gave me the Hilton toll free number to offer my feedback. something is happening to Hilton/Hampton Inns. they used to be good.