โรงแรมใกล้เซ้นต์โทมัส ฮาร์ท - เฮอร์มิเทจ, แนชวิลล์

"Front desk staff is hardly ever at the desk, and half the time you don’t even know who actually works here. The room had no hand soap, the Wi-Fi was constantly in and out, and there was mold above the shower head. You can also hear people through the walls very clearly, so there’s basically no privacy. Even the coffee station isn’t included and you have to buy it. They only give you one towel and one rag per room because of some “exchange program,” which makes no sense when there were two of us...

"Room was clean staff was great. Could not use the pool"

"The rooms water bugs and burnt holes in comforters and sheets the rooms smell strange "

"Room was clean, staff was very friendly, cleaning staff was prompt and nice too. There was a lot of parking too. Only problem was a screaming baby I. The next room but the front office called the room and it was taken care of immediately. "

"Expedia said I had until 1am to check in. I got there at 12:55 and the clerk said my room was given away before she came in at 11pm! "

"This place was absolutely disgusting. I’m not sure who they paid to post the photos online, but it is not what is available. The room reeked of smoke, paint flaking off the walls, the main door was scraped down to bare metal with duct tape, the list goes on. Do not stay here. "

"No where to park. Lied about construction. No breakfast. Ice machine was broke. Staff is rude af. And the room was disgusting. Semen still on the bed as well as dirty rags left in the room!!! Never stay here. Also once asked for a refund he refused and only gave us the money for the night we didn’t end up staying. I wouldn’t pay 5 dollars to stay here. "

"Whole place smelled like pot and cigarettes the tv did not work in room also the phone did not work missing cables was a hole in bathroom shower wall room felt dirty old French fry moldy on the floor looks like it has been there for months hot water takes 10 minutes to get hot highly not recommend this place I gotta see if I can get some type of refund from corporate not happy at all"

"Property was clean. Breakfast was a plus. Staff was very helpful. Gloria was one of the receptionist and she was very wonderful even took time to interact with my granddaughter big shoutout to her!"

"Great staff "

"This is a dump, loud parties all night and mangement could.care less"

"Lobby was updated but rooms were not. Shower had scolding hot or freezing water, could not get anything else. Breakfast was ok but limited seating (6 tables). Computers were down so had to wait an hour before we could check in. Worst experience."

"Walked in and right back out! Deplorable isnt adequate! "

"The room was disgusting and dirty. The floors were black from the dirt. There was no hot water on the last day of the stay. Room smelled like heavy cigarettes. I told the property all the issues during my stay and the person answering was very rude and u professional. Chair had mold and stains on it. Pool table broken leg. Ping pong table not avlb to play. Girl and boyfriend was screaming and fighting outside he hit her so she scratched up his car. "

"Excellent stay. Would stay again"

"An average place to stay. I have stayed a few times and will be back."

"The lady at the front desk was super helpful and friendly amazing customer service. Close to down town and was able to smoke. "

"Horrible service. Tried for several hours to reach main desk at the hotel before check in and no one ever picked up. Expedia help desk was unable reach anyone as well. No response to multiple messages. Horrible experience!! Should be booted from the Expedia application."