Dear guest, Thank you so much for your value feedback and big compliment for our team. It was a real pleasure for us to welcome you and have you as our guest. Looking forward to welcome you and your family back in this near future. Best regards,

Dear guest, thank you so much for choosing Baanpufa resort for your travel. We hope to see you again soon! Best regards,

Dear guest, We’re very surprised to see this review from you on Expedia as you just told us before your departure that you had a great stay and loved the meals here. We have always been grateful to every comments from our guests as it is the best platform for us to keep improving our property and service. However, we need to clarify about some untrue information. Our rooms are exactly the same as it’s posted on website and OTA. We regularly update our pictures on every channels and we did just have a big renovation during the COVID-19 lockdown period. We checked the bathroom door and toilet flush right after reading your review and it works absolutely fine without any issues and we would be more than ready to assist our guests if there’s any issue during their stay. However, you never mentioned those problems at all during your stay. The real problem might be the breakfast buffet as we had more than 170+ guests over the long weekend and there were some delays to fill up some types of food. We do apologize about the breakfast buffet and we will keep improving our breakfast line and have a better schedule to organize it more effectively. Thank you for your review. We will learn from them and keep improving our service and keep being better for your next visit. Best Regards,

Thank you very much for your review. We hope that we will have a chance to assist you again.

ขอบคุณสำหรับคะแนนรีวิวนะคะ หวังว่าจะได้บริการลูกค้าอีกครั้งในโอกาสหน้านะคะ

Dear Matthew, thank you so much for your review. Our staff its glad to hear about your comment. We are happy to have received you and we wait to see you here in the future! Best regards,

Dear guest, thank you so much for your review. Our staff and chefs are glad to hear about your comment and we are improving our facilities to make them even more comfortable. We are glad you enjoyed our beautiful place and we hope to see you again in the future. Best regards,

Dear guest Thank you for all and we so happiness that you get enjoyed from here and we got it your recommend so we will developed about WIFI signal for make here to good place in future Best regards Baanpufa resort team

Dear guest, Thank you so much for your value feedback and big compliment for our team. It was a real pleasure for us to welcome you and have you as our guest. Best regards,

Dear guest, Thank you so much for your value feedback and big compliment for our team. It was a real pleasure for us to welcome you and have you as our guest. I promise that we will do our best to follow your suggestions and make it better for your next visit to Baanpufa Resort. Looking forward to welcome you and your family back in this near future. Best regards,

Dear Marika, Thank you so much for your valuable feedback. It was a real pleasure for us to welcome you and have you as our guest. However, we do have to clarify some of your statements toward our service. You checked in to the resort on Sunday 11th of August and checked out on Monday 12th of August. We stated clearly on the message that we only accept cash, QR code payment or bank payment. When you checked in, the staff had difficulty understand your English so they decided to call the manager to explain the situation. I did call you myself to explain and help you with the direction to the closest ATM machine which is only 5 minutes away from the resort. All the staff welcomed and treated you and your group with respect as we value our pride in service and the satisfaction of our guests. Thank you again for your visit and I hope I could have the opportunity to welcome you in the future. Best regards,

Dear Laure, thank you so much for your review! We are glad you enjoyed our beautiful place and our raft room in the Kwai river. Our staff and chefs are happy to hear about your comment. We hope to see you again soon! Best regards,

Dear guest, thanks for taking time for this review. We are glad you enjoyed your stay at our resort and the Kwai river next to our place. We hope to see you again soon! Best regards,