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"Amazing room and the staff were out of this world, so polite and helpful really made our stay incredible. Thanks to you all"

"Great room, excellent food and fantastic staff"

"Our room was very nice with plenty of space including a couch. The breakfast was very nice with a great selection."

"Absolutely spotless rooms and hotel. Excellent breakfast in the morning. Beautiful hotel and area."

"The room was lovely and the bar very good. Great cocktails! Breakfast very pleasant. Great location for exploring Newcastle"

"Great place, perfect location, room was big, high ceilings, curved windows, staff were friendly and helpful "

"Nice comfortable bed and room."

"Clea room and amazing staff. Food amazing "

"Staff were so friendly and helpful throughout our stay. Room clean & definitely wouldn't hesitate to stay there again."

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"Lovely clean room with a great view. Lovely breakfast. Great value for money "

"Lovely staff, nice room and great location. Easy paid parking and a nice breakfast. "

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"Room was spotless and cleaned every day. Every member of staff we encountered was friendly and professional. The building itself was absolutely stunning with bags of character. The spa was simple but clean and beautifully kept with fantastic staff who put us at ease while we were there. I was particularly impressed with the lovely changing area. We hope to make another visit in the near future "