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"The AC barely work and it was always hot. When I mentioned my Expedia gold reward for a room upgrade, they didn’t know what I was talking about. On my last day, they was trying to rush me out my room for someone else. They also charged you for everything."

"Personalet var veldig vennlige. Rommet var alltid rent etter renhold og frokosten er kjempe bra. Hotellet er veldig sentralt også "

"I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!"

"Very helpful and thoughtful staff. The outdoor space is very relaxing at night, the restaurant attached is very good (for local & Chinese cuisine with good prices). There are plenty of stores for shopping nearby. The genocide memorial, large market, and camp Kigali are very close. The area is quite safe although very busy in certain spots. The room is big, bed is big, and shower is good (good pressure and good temperature)."

"Staff were friendly and nice"

"Clean, quiet, lots of friendly staff, 24 hour restaurant, shuttle to airport Restaurant has mostly terrace seating (covered) with a great view of the lower city as well as the hills beyond"

"Good place, close to stadium, walking distance to Gisimenit "

"Clean"

"Very clean. Staff were most courteous and helpful. Joyce at the front desk was exceptional, she kindly walked us to the restaurant despite her painful foot."

"Rooms were great, staff friendly and helpful with early check-ins/late check outs. Restaurant on site served great food. Free laundry was a bonus as was the table football and the beautiful birds near the outdoor seating area. Only issue was taxis - hotel had a driver but he was really expensive and we had to plan ahead for pick up and drop off"

"First, it's a hidden gem. If you like peace and quiet, this is the place to stay. Now how about the African coffee, ah so smooth and the taste was incredible. The best I have had so far. The staff genuinely care about you and would support you from pickup to drop off(if you request). The garden area needs some attention though, I think the grass is overgrown and should regularly be cut. Oh by the way, I love the city view from room... Came out every Morning just to have a view and take...

"Airport shuttle is convenient especially for early morning flights. Staffs are friendly. Rooms are clean and big. The hotel restaurant offers delicious food. Great value for one night stay that is close to the airport."