The staff very friendly,breakfast team guys all very friendly and great selection of food.All the team couldn’t do enough highly recommended this hotel, with it being next to a busy junction there was a bit of traffic noise you have to deal with
Overall great stay and great hotel. Walkable to many local area attractions, including Trevi Fountains and Spanish Steps, and the staff was responsive. Breakfast was good, and would stay again.
飯店櫃台某些服務人員態度不佳,請他們取車(代客泊車)比約定時間晚了半小時,幾次詢問都只回覆on the way。
飯店自行扣取200歐元說地板有汚損,但未提供之前完整照片,而且如硬幣大小的汚損位於床下,根本不是我們會接觸的地方!
櫃台說可以email跟經理申訴,但email申訴寄出了5天完全沒有回音,只好提醒大家要小心
Amazing property with super staff. Reception, housekeeping, dining room and breakfast room staff provide service that is beyond expectation. This was a return visit to Rome. We would not stay anywhere else!
Seeing some of the same staff made our visit more enjoyable. Great area with more than enough eateries.
I would give this hotel a 5 star rating if the elevator had been working for our stay. We came back to the hotel early Saturday afternoon to find it was out of service. When we checked out on Monday, it was still out of service. Walking up and down 4 floors was unpleasant and no one even offered an apology. The concierge service was excellent on check-in and the staff friendly. The breakfast was small but nice. The rooms were comfortable, outside noise was scarcely heard, the shower had excellent water pressure, the housekeeping was spectacular and they kept the mini bar replenished without asking.
일단 위치는 바르베리니 역 앞인데다, 버스 정류장은 더 가까이에 있고, 스페인광장, 보르게제 미술관, 리나센테 백화점 등 왠만한 곳은 다 걸어갈 수 있어 최고입니다.
스태프들도 하우스키핑 실비아, 아침식사 서빙하시는 분들, 체크인데스크 직원분들 모두 다 진심으로 친절하게 대해주셔서 참 기분이 좋네요~
방은 깔끔하게 현대식으로 레노베이션된 넓은 스위트인데 문으로 분리가 가능해 독립공간을 원하는 중학생 딸과 가족 여행하기 정말 좋습니다. 워낙 번화가 한복판이다보니 늦게까지 차와 사람들이 많이 다녀서 안전하지만, 밤에는 자동차와 버스 소음이 들리긴 합니다~
모든 점이 만족스럽니다!!!
Stayed here for two nights and we really enjoyed it. We stayed at the luxury suites which is just around the corner of the main hotel. The hotel room was very clean and newly renovated. The bed was not the most comfortable. Just two beds stuck together. Also, this is not anything the hotel can control but since it is in a busy area, the noise makes it difficult to sleep. Otherwise we loved the hotel location. It is close to everything. All the major spots are within walking distance, specifically the Trevi fountain and Spanish steps. The breakfast was actually very good and there was a wide selection to choose from every morning. There’s also lots of restaurants around to choose from!
The hotel is in a very convenient location near the Spanish Steps, Trevi Fountain and Metro. Great shopping nearby. The room was lovely and the staff friendly and helpful.
el hotel es nuevo muy bonito el personal amable pero el hotel esta divido en 2 y según donde te toque la habitación el desayuno no es bueno no tiene nada es mas son 3 meses o 4 amontonadas el parking no lo gestionan ellos y cuando llegas tienes que empezar a regatear como si estubieras en marruecos porque en la pagina pone 35€ pero te acaban cobrando 60€
The hotel was in a great location, the staff were all really friendly, especially the waiter that served us breakfast each morning, he couldn’t do enough for us. We stayed in the luxury suites, the room was spacious for the 4 of us. We would all definitely recommend staying at this hotel and will definitely stay again when we return to beautiful Rome
Excellent service! We came in from a cruise early in the morning not expecting our room to be ready. Not only was our room made available hours before check in, but we were provided with croissants and orange juice. We had an early departure the next day and were accommodated with an early breakfast. We truly felt welcomed and valued and would highly recommend this establishment.
Property was excellent except for someone else’s socks were under the end of our bed. Also, we were in the old section which meant we had to exit the main hotel and walk around the corner and come into a separate entrance. But the staff was amazing! Very helpful! Breakfast was included and really good! Def will stay there again when we come back to Rome.
The hotel is well maintained, clean and very conveniently located in walking distance to many attractions. The hotel staff is very friendly and accommodating. Overall, great experience. We would recommend this hotel to others and will gladly come back when in Rome.
Propreté impeccable ; service au top.
Un gros bemol : notre chambre , la suite royale, est très bruyante contrairement à ce que nous avions pu lire en général sur l’établissement. Nous avons fait l’acquisition de Boules quies !
Emplacement top avec métro à côté et fontaine de trevi à 7 mns
Emplacement de l’hôtel super au centre de tout
Seul problème le bruit de la rue
Et le petit déjeuner pièce trop petite pour nombrE clients
Peut-être faudrait-il mettre des horaires par tranche pour le petit déjeuner
Upscale Luxury Suites were awesome. Rooms were large and well furnished. You can see good housekeeping was a priority. Very clean with adequate supplies. Staff were attentive and responded quickly in a very pleasant way.
Being able to have breakfast available on the 3rd floor was an added plus...very nice staff serving. Having stayed in the area of Rome many times...we feel we have found the BEST. We will return!
Las habitaciones están muy bien, nuevas, el botones muy atento. La recepción está en el hotel que está a la vuelta, lo que es un poco incómodo. El primer día, después de volver en la noche, me di cuenta que no teníamos toallas de ducha y llamé para solicitarlas. Me dijeron que tenía que ir a buscarlas yo a la recepción del otro hotel.