Dear Juan Israel Artiles,Thank you for your excellent review on Expedia and for sharing your thoughts on our proximity to Termini Station. While the central location offers great convenience and connectivity, we understand your concerns regarding safety, common in major cities. We're delighted that you found value in our offerings and appreciated the complimentary coffee and tea capsules, as well as the friendly and attentive service from our staff. We look forward to welcoming you back and continuing to provide a safe, pleasant stay.Warm regards,Andrea - Manager

Dear Jennifer,Thank you for your perfect rating on Expedia! We're thrilled to hear that you found our location excellent and within easy walking distance to all key attractions. It's wonderful to know that our staff's friendliness and helpfulness stood out during your visit. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Andrea - Manager

Dear Manfred Georg,Thank you for taking the time to share your feedback. We apologize for any confusion regarding the shuttle service. However, we must clarify that our hotel did not receive any request for shuttle services from you, nor do we advertise a complimentary shuttle service on our Expedia profile.We are committed to ensuring accurate communication and are currently in contact with Expedia to investigate this matter further and address the inaccuracies in your review. In the meantime, we sincerely apologize for any inconvenience you experienced and hope to resolve this misunderstanding promptly.Should you wish to discuss this matter further or need assistance with future bookings, please feel free to contact us directly.Thank you for your understanding.Best regards,

Dear Rolf,Thank you for the stellar review on Expedia! We're thrilled that you enjoyed our delightful ambiance and found our location convenient for accessing the railway station and walking to city attractions. We strive to provide a welcoming and accessible environment for all our guests, and we're glad you had a pleasant experience. We look forward to welcoming you again soon!Warmest regards,Andrea - Manager

Dear Akiha,Thank you for your excellent review on Expedia and for appreciating our efforts to assist you despite the language barrier. We're delighted to hear that you found the bed comfortable and your stay enjoyable. We strive to make all our guests feel welcome and supported, and it's rewarding to know we succeeded with you. We look forward to your next visit!Warmest regards,Andrea - Manager

Dear Dionte,Thank you so much for your wonderful review on Expedia and the kind words! We're overjoyed to hear that your stay made for a great birthday celebration and that you found everything to your liking. We also send our warmest regards to your mother in Dallas, Texas, for reaching out to us. It was our pleasure to make your experience at Domus Liberius magical. We look forward to welcoming you back in the future!Warmest regards,Andrea - Manager

Dear Oscar,Thank you for your excellent review on Expedia! We're thrilled to hear that you found our property amazing and perfectly situated for an affordable and walkable experience in Rome. It's wonderful that we could be part of your first visit to this historic city. We look forward to welcoming you back soon!Best regards,Andrea - Manager

Dear Konstantin,Thank you for your review and for choosing our location. We're glad you appreciated the area and found our hotel a good option. We apologize for the issues with the bathroom and the broken part of the mirror. Your feedback is crucial for us, and we'll ensure these issues are addressed promptly. We hope to welcome you back soon and provide a more flawless experience.Warm regards,Andrea - Manager

Thank you Enrique

Thank you Stella!!

Dear Maria,Thank you so much for your glowing review! We're delighted to hear that you found our hotel to be a gem in a perfect location, quiet and clean, with all the necessities for your stay in Rome. It's great to know that our proximity to the train terminal and major sites added convenience to your visit. We appreciate your kind words about our staff and the check-in process. We look forward to welcoming you back on your next trip to Rome!Best regards,Andrea - Manager

Thank you so much for the wonderful review Renato!

Thank you so much Arjey!

Thank you Jasmin!

Hello and thank you Chenny!I'm glad you found our staff friendly and helpful, and that you appreciated the cleanliness of your room. We're sorry about the noise from the main road and understand the need for earplugs at night. We're always looking for ways to improve our guests' comfort and appreciate your feedback.Best regards,Andrea - Manager

Dear Matthew,Thank you for your feedback. I'm sorry to hear that the room did not meet your expectations in terms of size. You selected our most economical option out of 22 rooms, and we aim to provide accurate descriptions and measurements on the booking site to help guests choose the best fit for their needs. We appreciate your kind words about our staff and hope to welcome you back, perhaps in a room that better suits your preferences.Best regards,Andrea

Thank you so much Michelle!

Thank you Geri!

Dear Denise,Thank you for your glowing 5-star review! We're thrilled to hear you appreciated our convenient location near the train station, enjoyed your clean and quiet room, and found our staff helpful. We strive to make every guest's stay as comfortable and pleasant as yours. We look forward to welcoming you back.Best regards,Andrea - Manager

Dear Anita Ruth,Thank you for your wonderful 5-star review! We're thrilled to hear you found our accommodation to be very safe, exactly as depicted in the photos, and maintained to a high standard of cleanliness. Your satisfaction is our top priority, and we greatly appreciate your feedback.Best regards,Andrea

Dear Sean,Thank you for your excellent review and for sharing your experience. We're delighted to hear that you felt safe and comfortable, enjoyed the view of the Basilica, and found the beds to your liking. It's great to know our staff could assist you with your needs, making your stay more enjoyable. Your mention of the convenient location, nearby taxi rank, Cottini cafe, and the supermarket adds valuable insight for future guests. We appreciate your advice regarding the walks to landmarks. We look forward to welcoming you back.Best regards,Andrea - Manager

Dear Rocio,Thank you for taking the time to share your experience. Based on your description, it seems there might have been a mix-up with your review. Our property, being a guesthouse rather than a traditional hotel, operates differently in terms of staff availability and amenities, which might not align with your observations, especially regarding the elevator space and breakfast options. We usually provide detailed self-check-in instructions and aim for clear communication to enhance our guests' experience. We encourage you to ensure the review was intended for our guesthouse, as your experience sounds quite different from the service model we have in place. Your feedback is important, and we hope to clarify any confusion to better serve you and future guests.Warm regards,Andrea - Manager

Hello and thank you so much Renemely!I'm glad to hear you enjoyed your stay and found both the online communication and your room to be perfect. Your positive feedback about the customer service is greatly appreciated.Best regards,Andrea - Manager

Dear Sujith,I'm glad to hear you had a great stay and found everything you needed within walking distance. It's wonderful that the room met your family's needs for cleanliness, convenience, and modernity, without any issues regarding bedding, cooling, or noise. Your feedback about our courteous and responsive staff is much appreciated. We look forward to welcoming you back on your next visit to Rome.Best regards,Andrea - Manager

Thank you so much Jacky!

Dear Jared,Thank you for sharing your experience. We're thrilled to hear you found our accommodations to be of great value and enjoyed the spaciousness and comfort of your room. It's wonderful that the self-check-in process and our communication met your expectations, ensuring a smooth arrival. We're glad you appreciated the convenience of our location and the option for breakfast at a local café. Your feedback is much appreciated, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Andrea - Manager

Thank you Wiktoria!

Dear Ben,Thank you for your excellent review and for highlighting the fantastic location of our property, the cleanliness, safety, and value for money we offer. We're thrilled to know our staff's friendliness made a positive impact, even in a digital context. Your high recommendation is greatly appreciated, and we look forward to welcoming you back in the future.Best regards,Andrea - Manager

Grazie di cuore Christina!

Dear Anne,Thank you for your excellent 5-star review on Expedia. We're delighted to hear that you found our hotel superb and appreciated the ease of access to all forms of transportation. Your feedback is invaluable to us, and we look forward to welcoming you back in the future for another pleasant stay.Best regards,

Dear Louise,Thank you for your fantastic 5-star review on Expedia. We're thrilled to hear about your great experience, the respectfulness and informativeness of our staff, and your satisfaction with our clean, well-sized rooms and amenities. Your intention to stay with us again and recommendation are greatly appreciated. We're glad our proximity to the train station added to your convenience. Looking forward to welcoming you back to Rome.Best regards,

Thank you Terry!

Thank you so much Carlos!!

Thank you so much Kerry!

Dear Jonathan,Thank you for your positive review and feedback. We're thrilled to hear you enjoyed our prime location, the proximity to major attractions, and our dedicated staff. It's wonderful that you appreciated the apartment feel of our place. We're sorry to hear we didn't fully meet your expectations to earn that fifth star, and we're committed to improving our services. Your note regarding reception hours is appreciated, and we're glad our team was just a phone call away for assistance. We look forward to the opportunity to welcome you back and aim for that perfect score.Warm regards,Andrea - Manager

Dear Silke,Thank you for your excellent 5-star review on Expedia and for choosing to stay with us. We're thrilled to hear that the app check-in and pre-arrival communication via WhatsApp smoothly addressed all your questions. It's great to know you found the room clean, beautifully furnished, and well-maintained daily. We appreciate your feedback on our convenient location and the elevator. We look forward to welcoming you back anytime.Warm regards,Andrea - Manager

Dear Keila,Thank you for your wonderful 5-star review. We're delighted to hear about your satisfaction with our location, smooth check-in and check-out process, and the effectiveness of our communication. Your recommendation and willingness to stay with us again are greatly appreciated. We're also pleased you found our facilities clean, our staff helpful, and our rooms beautiful. Looking forward to welcoming you back in the future.Best regards,

Dear Deborah,Thank you for your glowing 5-star review on Expedia. We're delighted to know that you found our staff helpful and friendly, and that the large room with a breakfast table and the breakfast basket exceeded your expectations. It's great to hear that you also enjoyed the tea and instant coffee provided. We aim to make every guest's stay comfortable and memorable, and we look forward to the opportunity to welcome you back in the future.Warm regards,Andrea - Manager

Thank you Tamara :)

Thank you Alejandro for the 4 out of 5 stars review!

Thank you so much Nora!!!

Thank you so much Meseret

Dear Christian,Thank you for your fantastic 5-star review on Expedia! We're thrilled to hear that you appreciated our central location, just a short walk from the main train station, and that you found most attractions easily accessible by foot. It's wonderful to know that our modern and stylish room decor, along with our contemporary B&B concept, met your expectations. We're also glad that our friendly and helpful staff, available via phone or WhatsApp even outside reception hours, contributed to your positive experience. We look forward to welcoming you back!Warm regards,Andrea - Manager

Dear Terry,Thank you for sharing your positive experience and rating us 4 out of 5 on Expedia. We're glad you found Domus Liberius to offer good value for the money and appreciated the easy access to the tour bus stop and train station. It's great to hear that the comfort of our beds contributed to your enjoyable stay. We look forward to welcoming you back for another pleasant visit.Warm regards,Andrea - Manager

Meeting you several times during your stay Andrew, we really wish good luck to all the hoteliers that will meet you!

Dear Andrew Keig,We are deeply sorry to learn that your experience at Domus Liberius did not meet your expectations. First and foremost, we would like to thank you for granting us the opportunity to attend to your needs during your stay. Our primary goal is always to ensure excellent service and a comfortable experience for all our guests, and we are disappointed to find that we did not achieve this in your case.We have devoted significant resources and efforts to meet your requests, including assistance provided at all hours of the day and night, the complimentary upgrade to your reservation, and the personalized attention that we strive to offer to all our guests. We were sincerely saddened to receive the thre+at from your husband, as our goal is always to ensure the utmost comfort and satisfaction for all our guests.However, we respect your right to express your opinion, and we take every feedback, both positive and negative, seriously. What saddens us the most is that we were unable to make your stay a pleasant and memorable experience, despite our efforts.We sincerely hope that you and your husband find accommodation that fully meets your expectations in the future. If there is anything in particular you would like to discuss further, please do not hesitate to contact us directly.Best regards,AndreaOwner of Domus Liberius

Dear Gyeung Hwa,Thank you so much for your heartfelt and wonderful review. We're truly honored that you felt safe, found our premises very clean, and were pleased with our service. Hearing that your family would choose to stay with us again on your next visit to Rome fills us with joy. We're grateful for your kind words about our staff and the convenience of our location, including the tranquility that allowed for restful nights. We eagerly await your return.Warm regards,Andrea - Manager

Dear Miguel Angel Humberto,Thank you for your 5-star review on Expedia. We're delighted to hear that you found our property to be great, safe, clean, and equipped with everything needed for your trip. While we understand the concerns about the surrounding area, we're glad this did not detract from your overall experience. We appreciate your feedback and are thrilled you loved your stay. Looking forward to welcoming you back in the future.Best regards,

Thank you Brittany

Dear Krishnakanth,Thank you so much for your excellent rating and kind words. We're thrilled to hear that you found our property well-located and were satisfied with the communication throughout your process and stay. Your recommendation means a lot to us, and we're grateful for your support. We look forward to the opportunity of welcoming you back in the future.Best regards,Andrea - Manager