โรงแรมใกล้สวนร็อกวูด, ริชมอนด์

"Good for people with dogs."

"Room was terrible! The furniture has cigarette burns and the cabinets had missing hardware. Smoke detector was hanging from the ceiling, there was also an outlet hanging out of the wall. Hairdryer had melted. The refrigerator had leaked and ruined my leftovers. And the last straw was when I was going to shower and it had grime all over it. I was going to try and at least stay one night. But the thought of them not properly cleaning the room worried I would be sleeping with bed bugs"

"During our stay, the staff asked our guest (a young adult visiting from out of town) for identification while my husband was away. Despite us having already paid for the room, they told our guest he needed to leave. As a result, both my husband and our guest were removed from the property. We were told we would receive a refund for one night; however, Expedia has since informed us they have been unable to reach the property to process it. The situation was concerning and left us feeling...

"Clean and nice"

"Breakfast was good. My kids really enjoyed the waffle maker.. very friendly staff. My only complaint would be the air-conditioning unit ran very cold. I had to turn the heat on to get the temperature above 65, even though we had the thermostat set at 68. other than that, it was great. Comfortable beds clean room."

"Didn’t have breakfast, left very early morning. Parking was fine. Parked right outside the door to the room"

"Elevators constantly not working over and over "

"Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. "

"The hotel is in a bad part of town. Although the room appeared clean, the decor and feel of the room was straight out of the early eighties. The walls are paper thin. We experienced multiple rooms with fighting tenants and some with "loving" tenants. My son and I were immediately approached by someone, whom appeared to be on drugs, asking for a cigarette, and were asked for money the next morning. If it werent for the 9 hours of driving we had just accomplished, I am not sure either of us would...

"Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. "

"So what ."

"Clean room"

"Not clean. In the middle of the night all the plumbing sounded."

"No gym, property was under renovation was extremely loud couldn’t walk in front door. They ran out of WATER.Nothing upon check in was so bad had to leave a night early and stay at a Hilton do not stay here "

"The amenities and room itself were perfect. There were only two reasons that the hotel experience wasn’t perfect; there was no free breakfast and the staff could have been friendlier."

"Excellent stay "

"Room was much smaller than what was seamed on photos. Wide angle view makes us look much larger. Bathroom was fine but the actual room just enough space for bed and 1-2 feet are on each side of bed. That was it. No place to put your clothes. Only hooks on wall. Fridge will hold minimal items maybe one full subway sandwich so pack accordingly. They would not switch room to a larger one even when available for additional charge (maybe their policy is different but still did not expect that). No...

"Great location off 95"

"Clean room, friendly staff. Delicious options for breakfast. Great location for walking to restaurants."

"I"