โรงแรมและที่พักชาร์ลอตต์

"Great"

"We've stayed at this hotel before and it was ok. Base-line ok -- close to where we need to be, one night sleep, free breakfast with typical fake eggs, sausage or bacon, waffles, bagels, etc. Not bad. They don't have gluten-free choices so we skipped breakfast. This time I booked a whole trip (not just a hotel stay) using Expedia so the hotel was part of that trip. We arrived at 7pm (just enough time to drop off bags and run out to a special event.) We booked 2 queens for 2 adults who didn't want...

"👍"

"The hotel was clean and we enjoyed the restaurant on site."

"The staff was very welcoming and assisted us with a few inquiries. Joe, one of the bartenders gave us several restaurant suggestions, including Strangebird where we had a great time as well as a delicious meal."

"Everything was wonderful"

"In the room we were assigned, one bed had synthetic sheets. The sink was jammed with hair and didn't drain. The lady at the desk was very helpful and assigned us at no extra cost to another, larger room. The beds were all right but the unit ventilator made grating sounds through the night, the door to the toilet squeaked so much that it woke one of us up, and the security hardware on the door was missing. It was too late for us to change hotels or rooms, so we put up with this, but it makes us...

"The room was clean and the staff were super helpful."

"In Rochester for a concert at Eastman Theater, an easy 0.3 mile walk from the hotel. Very kind helpful staff. Quiet spacious clean room. Convenient parking in South St garage. Tasty light supper at Drifters, right in hotel."

"clean room nice property"