โมเทลใน ริชมอนด์

"They cancelled my booking a few days before I was due to arrive. Didn't tell me or Expedia. Only found out when I called to check about parking. They said they didn't like people who chose the free cancellation option. In which case why offer it? And how is that a reason to cancel a booking before the payment was even due? I would have turned up with my family and had nowhere to stay. Expedia were unable to contact them but did give me a credit towards a new booking and fortunately I was able...

"basic, parking is free, close to Tube"

"Fantastic hotel which is in a great location, staff were all very friendly and extremely helpful. Bar closes quite early and it’s a bit pricey compared to other places but it’s very nice. Would definitely recommend."

"The location is good but à bit noise"

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Wouldn’t have previously considered staying at a concept like this, but booked as hotel prices were very expensive for my travel dates. I was pleasantly surprised. You do have to use the QR code on your phone to move about the building too often in my opinion but that said, it’s very secure. The location is unbeatable for the price and I would absolutely stay again."