โรงแรมใกล้ศูนย์การค้าจัตุรัส Regency, ริชมอนด์

"This place is disgusting. The ceiling was rusty and moldy all the way around the perimeter. Ceiling tiles won’t even in properly. The tub was stained and the tub surface wasn’t flat. There was a lump in the middle of the tub. The floor in the bathroom was disgusting. There are cracks and damage all over the place. The only thing nice about this place in the rooms was the floor. The AC cannot be adjusted. And there are not hairdryers or coffee makers in the rooms as you show listed on the site. I...

"A"

"There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature."

"The property was well maintained and quiet. The breakfast was excellent with staff continually ensuring the area was clean!"

"No parking available. Staff was not kind"

"Broken Glass Shower Doors! Management refused to credit and offer customer service when they were alerted of their broken shower doors. We asked for a phone call or email follow up with the manager who conveniently doesn't work on weekends and was never contacted. DO NOT BOOK HERE. This place is RAGGEDY."

"It was clean and comfortable"

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"Parking free"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Very nice and elegant for the price."

"Every one was great and the food was delicious"

"No complaints! Everything was clean, breakfast was good quality and staff was friendly."

"The Air conditioning system could've been better."

"Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience."

"Susan at check-in was fantastic. The hotel is very very clean, the bed was comfortable and can be yet too many places to eat and shop."

"Great location"

"Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan."

"Clean"