โรงแรมใกล้รีกัล คิลน ครีก, Newport News

"Clean rooms. Good breakfast."

"We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

"Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

"Beautiful place to stay! Very clean & helpful staff. Body is not very good. Need better coffee. We loved our time there & will definitely be back! Lynda"

"They screwed up my bill and charged my debit card 464 dollars"

"Not one complaint. I'll be coming back!"

"Every staff member we came in contact with from the grounds keepers, to the pool attendant, front desk, and the morning restaurant staff were incredibly friendly and so helpful. The hotel was pristine and tucked away from the busy street, offering a quiet place to relax after a busy day!"

"The breakfast staff was exceptional!"

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"The room was clean and up to date. However, the shower rod was sagging so the shower curtain would not stay in place, and the ice machine was near our room and was very noisy, especially when someone wanted ice each morning at 5:30. You should also be aware that they allow pets. We could hear dogs yipping in the hallway and next door."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Everything was great. As good as one would expect from a Marriott."

"Tasha was extremely rude, when I approached the desk. Her tone and demeanor is not in line with hospitality standards nor decent human interaction. I attempted to check in and was denied and handed a slip of paper saying my booking has been canceled. Don't recommend!"

"All then staff were very courteous and professional."

"Would not recommend."

"This trip was a disaster. The hotel room had black mold in the closet and on the bathroom ceiling. We didn't notice until we had had spent several nights there. That was the worse part. The breakfast was terrible. The first morning there weren't enough plates and utensils. There was NO fruit at all and this wasn't late in the morning. No pancake mix, a few pieces of bread, no bagels and there was no restocking of the hot bar. They had fruit the next day, but it was not restocked the day after....

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"We checked in at 8:30pm with reservations. Only 1 room left on the 3rd floor and the elevator was broken. Got to the room - tv did not work and the room was dirty and beat up. Donna - on night duty, did everything possible to fix it. She was able to free up another room for us. That room was better, but still very dusty. Lights above the bed were filled with dust."

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."