Search Hotels Near Virginia Living Museum, Newport News

"Great staff "

"We came for the pool. I book rooms on travel so my kiddo has a place to swim but the heater was broken. It was really cold. We tried but couldn’t. Never saw anyone else in the pool during the couple days we were there. Would be worth mentioning at check in that it’s an unheated pool when people are inquiring about the pool hours/towels specifically. Other than that everyone was lovely "

"I was totally disappointed with the condition of this Holiday Inn Express. I always stay at one while traveling, however, I have to take this location off of my list. While the staff were totally pleasant and kind, the main foyer nice and clean, the facility needs a serious UPGRADE! To start, the lighting in the room was not sufficient, the bathroom lighting was very dim - only one light in the shower section and one around the mirror. The water pressure was not good at all. It barely came out of the sink and took a long time to get warm. When you entered the room where the beds are located there is a huge closet. This is indeed a harzard and took up much need space in the room. The furniture is dated. The shower needs updating and the wifi was horrible! I'm sure management is aware of the issues with this property and should take this complaints serious. They need to upgrade this location if they are to continue charging the prices they do to stay here. They really are giving the Holiday Inn Express brand a bad name. Seriously......"

"It was as expected. "

"Great"

"ROOM was spotless comfy and the staff was Amazing "

"Blatant drug activity. Entire property smelled like marijuana...even my socks did from walking on the carpet. Room was clearly subjected to a "hit or miss" cleaning. Furniture was stained. Elevator was broken and looked like the "Out of Order" sign had been there a while. Overflowing trash cans inside the property. Doors constantly opening and closing. Random trash throughout the hallways. Front door was NOT secured after hours and was just left open for any and all to come in. Encountered 3 guests that were clearly on some type of drugs just wandering through the hallway. We couldn't even stay the entire night and left about 1 am."

"Bed covers had holes n them Jacuzzi jets didn't work, couldn't control the water Roach n tub Sheets were dirty n end up getting sick "

"The whole one night was a nightmare. The first room was horrible. The fridge was filthy the TV was on the floor. The second room was tolerable. But I checked out early and went to another place. I wish I would've known. "