โรงแรมใกล้ศูนย์การค้า Patrick Henry, Newport News

"We enjoyed our stay"

"The breakfast was good and multiple options "

"The Parking was safe and close to hotel, didn’t eat breakfast at hotel, it looked good though. Very friendly staff! "

"I stayed here exactly 2 years ago for about the same amount of time(5 days/4 nights) and back then it was 5 stars. This stay was definitely not up to par. The breakfast was ok, when it was even out there!!! Most of the time, there was none of the food that my son and i normally get, either they need to better regulate how much people take, or restock all of the food better!!!"

"Karen at the front desk was very helpful during this stay."

"Was just what we expected "

"Simple breakfast but very fancy breakfast,but the coffee machine was not great, lots of water and less taste of coffee. The coffee machine needed to replace a new one, and not many fruits."

"Front counter was very nice however staffing seemed indicate front counter guy was running around doing many things. Breakfast needed more variety."

"Good breakfast and soft bed. "

"The from desk had a line out the door and people yell for someone to come help with no staff to be seen. The reservation info did not match my receipt that the hotel had. The place smelled like smoke. Every floor. And they tried to charge additions fees and deposits not stated and in large amounts that the $6 on my receipt. Guy at counter was rude. They tried to charge over $60 in fees. The room was like they pulled the sheets up and called it clean. Toilet stuff floating that looked like...

"👍"

"There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. "

"Breakfast selection was minimal and not great; watery eggs and thin bacon that didn’t look done, no other sides. My king bed had 4 mini pillows like for your sofa! When asked to replace them, they said that they didn’t have any more pillows. I will not be returning there! "

"Convenient location. Generally good staff. Condition of location is "just ok"... lots of duct tape, peeling, unpatched leaks, etc..."

"Great accommodations for my stay"

"Safe parking fresh breakfast friendly staff oil could have been heated "