"Room 78 had AC that was not working properly and the ceiling fan sounded like a truck that was about to lose an engine. The receptionist did not want to move me and the "engineer" had to come a fiddle with everything. It was an unnecessary, time consuming, and unfriendly process. But, they decided to move me to room 70 which was perfect. The only hot water in all the rooms is in the shower. The sinks have only tepid cold water. The food is top notch and the beach views are excellent while dining. I don't recommend walking on the beach because there is a lot of broken glass in the sand. Thai people told me that they would not swim in the water. Nice to look at but go to another beach to swim."