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Acacia Palace

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Luxury
1.401298464324817E-45 star property
9.0

Wonderful

Serene escape in vibrant shopping district

Amidst a vibrant shopping district, this elegant inn offers a serene escape with its lush garden and seasonal outdoor pool. Unwind with a hot stone massage at the luxurious Terraqua spa, or explore nearby Marina di Ragusa Beach.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

A modern hotel room with a large bed, a sofa, a desk with a lamp, and a view of the outdoors.

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Room, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi
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About the area

Located in Ragusa, Acacia Palace is in the city centre and near the beach. Tourist Port Marina di Ragusa and Scoglitti Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Labirinto del Castello and Fiera Emaia. Snorkelling, windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Marina di Ragusa travel guide
Map
Via delle Sirene 27, Ragusa, RG, 97010

What's nearby

  • Marina di Ragusa Beach
    3 min walk - 0.3 km
  • Piazza Duca degli Abruzzi
    12 min walk - 1.0 km
  • Tourist Port Marina di Ragusa
    10 min drive - 1.2 km
  • Irminio River Nature Reserve
    12 min drive - 2.7 km
  • Donnafugata Castle
    38 min drive - 17.9 km

Getting around

  • Ragusa Station
    25 min drive
  • Comiso (CIY-Vincenzo Magliocco)
    54 min drive

Restaurants

  • Pasticceria Gelateria Eduardo
    9 min drive
  • Stasera Pago Io
    5 min drive
  • Enocratia
    7 min walk
  • Mcdonald’s Marina Di Ragusa
    17 min walk
  • Fresco È Bottega
    19 min walk

About this property

Acacia Palace

  • Luxury hotel in a shopping district
  • A free breakfast buffet, a free daily manager's reception and a terrace are just a few of the amenities provided at Acacia Palace. Active travellers can enjoy cycling at this hotel. Treat yourself to reflexology, a sports massage or a body treatment at Terraqua, the on-site spa. In addition to a shopping centre on-site and a garden, guests can connect to free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby health club
    • A front desk safe, a 24-hour front desk and luggage storage
  • Room features
  • All 60 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning.
  • Extra amenities include:
    • Egyptian cotton sheets, memory foam beds and down duvets
    • Bathrooms with rainfall showers and bidets
    • Electric kettles, daily housekeeping and desks

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Hotel Villa Carlotta
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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 106 reviews
The price is ฿2,899
฿3,350 total
includes taxes & fees
28 Aug - 29 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night for adults; EUR 2.00 per night for guests aged 12-74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT088009A1DMKFIY5W

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Acacia Palace have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

Is Acacia Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Palace?

Self-parking is free at this property.

What time is check-in at Acacia Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Acacia Palace?

Checkout is at 10:00 AM.

Does Acacia Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Acacia Palace located?

Located in the heart of Ragusa, this luxury hotel is within a 15-minute walk of Marina di Ragusa Beach and Piazza Duca degli Abruzzi. Tourist Port Marina di Ragusa and Irminio River Nature Reserve are also within 2 miles (3 km).

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Reviews

Acacia Palace Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 35 reviews
Rating 8 - Good. 6 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good base for exploring Montalbano country and Marina di Ragusa has many good restaurants and bars. The beach is close to the hotel. The staff were helpful. Lots of choice at breakfast time.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Fletcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern room & bed. Two pools. Fabulous breakfast buffet. Excellent value for the price. Restaurant on property and many others in walking distance. We did not get a chance to try the private beach.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a bright airy feel with attractive grounds. The staff were friendly. It was nice to have a welcome drink on arrival. Birthdays are recognised with a lovely cake left in the room. Facilities in the room were very good and fridge was a godsend.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Lots of greenery, 2 swimming pools, free barking, good service, good size room, comfortable bed, good toilet and shower. Nice balcony, efficient A/C and refrigerator. Staff are wonderful and helpful. Swimming pools were too cold, no good dining options but many good restaurants around. No expresso machine in room, no ironing in room. In room Safe box charged 2 euros per day!!!
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Shkelqim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!! Amazing staff!! Very clean. Breakfast offers an amazing choices sweet and savoury options. Hot plate as well if you needed anything to your taste. Amazing choice of fruit. It’s close to the town ( 10 minute walk to the centre) Nice pools and gardens to relax Would be back again Thanks again for the lovely stay !!! 5*
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Frimit

Liked: Amenities, property conditions & facilities
Absolutely beautiful hotel with beautiful decour. Gorgeous grounds & 2 pools. Very good breakfast. Excellent location. What bothered my husband & me was the hotel wanted to charge for everything. We were charged extra to use the safe in the room! They wanted to charge us to get a new pool towel each day! They expect you to use the same wet, sweaty towel the next day or get charged for a new one. They charge you 20 euro to get 2 chairs & an umbrella on the beach! I could go on & on. I loved the hotel & the staff was helpful & nice. All in all, we enjoyed our stay.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good, the only issue of concern was when we arrived with our car we were told to use the white doors down the road (without any instructions on how to enter on arrival). The gates were closed and if a car had not been leaving we would have not gained access without walking back to reception. Also there was no one available to take our luggage until we arrived back at reception and for someone with a difficulty to walk this was a concern. Over all though a very pleasant stay.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Very nice hotel with two pools and lots of sunbeds. Foods was good and there was plenty to do in the area.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very enjoyable
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Phyllis Merlino

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. The hotel and surrounding areas were clean and every staff member was helpful and kind. The breakfast was plentiful and the accommodations were perfect. Room was nice and big and super clean. Parking great too. Could not ask for better.
Stayed 6 nights in Jun 2023
Verified review

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dario on your staff was exceptional and very helpful to us. Thank you
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent except penny pinching charging for the room safe and the sun beds on the beach. Coffee at breakfast awful.
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Mihail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schade, die Lage des Hotels ist außergewöhnlich, das Hotel und die Swimmingpools sind sauber, das Personal ist nett und proaktiv, aber sowohl Frühstück als auch Abendessen entsprechen höchstens einem 3-Sterne-Hotel.
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, room comfort

Godt hotel

Gode pools, god morgenmad. Tæt ved privat strand hvor der er liggestole og parasol mod betaling (10€ for en halv dsg juni25)
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Harald

Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft liegt außerhalb des Ortskernes, doch dieser ist über die Promenade leicht erreichbar. Die Unterkunft ist sehr sauber und mit einem Meer an Blumen und Pflanzen bestückt. Frühstück kann im Freien eingenommen werden und ist reichhaltig. Die Zimmer bieten Meerblick und der Strand ist ein Sandstrand. Das Hotel bietet einige Pools. Personal sehr freundlich. Kann eindeutig empfohlen werden.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

tiziana

Es war alles sensationell, die Lage ist perfekt, und das personal suoer- freundlich und sehr sauber
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura, personale gentile e preparato. Un saluto speciale alla gentile Sig.ra Agata (spero di ricordare bene il nome..del 1piano struttura sicuramente da raconsigliare e spero di ritornate presto.lato Palace)per la sua cordialità..
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione ottima servizio ottimo
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vorspiegelung falscher Tatsachen!

Das Hotel wirbt mit seiner Lage "am Strand", mit schönen Bildern der Liegen im Sand. Aus diesem Grund haben wir auch gebucht. ABER: das Hotel liegt NICHT am Strand, sondern 2 Strassen zurückversetzt, in der Nähe des Strandes. Die gezeigten Bilder zeigen einen Strand, der nicht zum Hotel gehört und nur unter Kostenfolge (€20.- pro Tag) besucht werden kann. Das ist übles Marketing und hat uns den Besuch ziemlich vergällt.
Stayed 5 nights in Sep 2021
Verified review

10/10 Excellent

LIONNEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paisible , merveilleux , tres propre , luxueux ,calme et tres proche de la mer .
Stayed 4 nights in Oct 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Das Personal war nicht nur nicht ausgebildet, sondern auch noch unfreundlich. Die Einrichtung ist in die Jahre gekommen. Das Frühstück war zwar relativ umfangreich, aber lieblos. Wenn mehrere Personen gleichzeitig Kaffee aus der Maschine rauslassen wollten, fiel regelmässig die Sicherung aus. Es gab keine Omelette, obwohl ein Koch zugegen war; der jedoch nur Crèpes und Spiegeleier zubereiten konnte/durfte. Die Rühreier waren immer kalt. Es lohnt sich keineswegs im teureren Palace zu buchen, da es keinerlei Vorteile bietet. Die Lage zum Strand und auch zum Ort ist gut. Fazit: das Preis-Leistungs-Verhältnis war sehr schlecht. Es entspricht keineswegs einem 4-Sterne-Hotel.
Stayed 6 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nell'insieme bella struttura, nel soggiorno è andato tutto bene ma nulla di indimenticabile.
Stayed 12 nights in Aug 2019
Verified review

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025
Verified review

2/10 Terrible

prof.Christopher

Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024