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"Very tidy room, bathroom was very nice with a Japanese toilet. Friendly staff. "

"The suite was very spacious and spotlessly clean. The beds were very comfortable. It was good having housekeeping on day 3 and the laundry facilities were really good. The only downside was a slight lack of certain kitchen equipment e.g no bread knife or small saucepan. We had an amazing stay!"

"Lovely property"

"Funky vibes, comfortable room and great central location."

"Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint"

"Loved our stay! I booked it based on previous ratings and it was all we hoped it to be. Great place!"

"Every thing was perfect "

"The staff were great and accommodating"

"Stunning historical building, staff exceptional"