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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Staff was very helpful,breakfast was good"

"Great hotel location by the Thames. We did not havd breakfast or fonner, but enjoyed lunch in the "

"The hotel is situated in a quiet, convenient area, near Buckingham Palace. Very close to Victoria Apollo, where we went to see wicked. It has a unique history, being the place that housed Queen Victoria’s servants. As a history fan, it is incredible to think that my room used to belong to one of these servants. The ground floor, which used to be the shops, now houses the marble foyer and some exquisite restaurants and bars. They really make the most of the history- the bar ( which we visited...

"Rien ne nous a déplu. Le personnel, la propreté, la compétence du personnel tout était parfait"

"Good hotel next to huge park and very convenient with shops around."

"The room were very clean, housekeeping did an amazing job. The rooms are small, don’t have dressers to put your clothes, I have to leave it inside the suitcases"

"The location is ideal for a London stay and a great friendly team made you feel welcome and ensured our stay worked well. "

"Awful service. Unable to even provide a checkout receipt. Restaurant/bar service embarrassing served stale inedible sandwich."

"We were extremely disappointed with our experience involving The Chelsea Harbour Hotel & Spa and Expedia. We accidentally booked the wrong date and, when we arrived at the hotel, spent over two hours in the lobby trying to resolve the issue with both hotel staff and Expedia. We were reassured several times that everything would be sorted, notes would be added to the system, and that the funds for the original booking would later be released once we paid for a second stay on the correct...

"The place is nice but the service and the respect for guests are below average. 1st they ask for a deposit even after you pay for the entire stay. I found it odd... The deposit they ask for varies per person without reason... Maybe based on the way you look... Then, it takes up to 5 working days to refund your deposit after you leave. Also, be aware that they sell sweets and biscuts at the reception not at the bar, but if you want a biscut with a tea you purchase in the bar, it is not possible;...

"A marvellous stay at The Langham. The staff were second to none and my room was spectacular. Would not hesitate to recommend."

"We love the convenient location on the Strand - closeby to Covent Garden’s - surrounded by amenities for shopping - dining - theatres- the staff and check in experience are wonderful. Very friendly and helpful. Food Restaurant Bar Underground tube - railway - and bus route - 91 to/from Kings Cross- we have used the hotel for 10 years, comfortable beds, rooms spacious, art deco modern and very clean well maintained amenities - Including Rituals, delicious coffee capsules and a quiet room. We...

"Conveniently located to Paddington Station. Staff is very friendly and helpful."

"Quite possibly the best stay I’ve had in London. The attention to detail and the communication before and during the stay were the best I’ve ever experienced. We were celebrating a special milestone and they went above and beyond to make my partner feel celebrated. Thank you!!"