โรงแรมที่มีสระว่ายน้ำใน Punta Nizuc

"Las habitaciones son muy amplias y cómodas, todo muy limpio y el bufet es rico"

"A gusto "

"My room 207 was horrible and dirty. They moved me to 508, the day after. The staff has zero customer service when it comes to being generous to the customer service. They also make you wait as they are supposedly making the move,but you can see that they are not helping you with the will. Beautiful location although I think the staff is to comfortable because they have been in their jobs for so long. This is our 4th time on this property and you can see it declining bad. Clearly it’s a staff...

"I had a good time overall, and the staff were good. However, I had a very negative experience with the tour agency at the reception. The manager from Caribe Tours Riviera Maya Cancún sold me six activities, with an average cost of around $150 each. While I really enjoyed some of them, the last two were very disappointing. For the first one, I was placed in a tour that was only conducted in Spanish, even though I do not speak the language. I raised this issue, but nothing was done to resolve...

"Food was very well pretended at certain restaurants, but overall food was great, the grounds were always well kept, security was excellent.. two ares that the overal expirence . 1 resception they seem mechanical and not engaging as the rest of the staff,2 reservations for restaurants are not effective n efficient, i think it it needs a second look on how to make it more patron friendly n efficient..Overall highly recommended the resort, all employees are super friendly. "

"Awesome Staff and good area for stay"

"Clean great "

"Clean property and helpful staff"