"This is my first time staying at this hotel, and we have been very pleased and impressed. The hotel is new and equipped with very advanced technology, such as sound control everything in the room via AI and chatting with her, smart toilet, very modern style shower, etc. The front desk staff are very nice and friendly, esp Miss Henley Li (李珍艳)who was very caring and proactively help customers with any questions you may have. To me, a Shanghainese, the breakfast is wonderful and a very big satisfactory. To my husband, it may need be improved a bit to meet the needs of foreigners.
The location of the hotel is a bit of distance and the shuttles bus service is a great help. However, the drivers don’t help loading and off-loading luggages. The door of luggage cabin somehow is very low when opened, it bumps my husband’s head. If the driver can help guest doing the job like other hotels shuttle buses, that will be great.
The hotel location is a bit distanced from PVG airport, however, they have shuttle buses running 24 hours back and forth between airport and hotel, as well as to nearby Disneyland. "