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"Will stay again"

"The staff was warm and inviting, and the hotel itself was clean and comfy"

"Hanzala was great, professional and offered us a room upgrade as soon as he saw we had our older sons with us. Very good service and the vallet parking is a great service since other parking costs just as much and are in " we are not responsible for anything". Good location too, would recommend this hotel."

"Staff were amazing! Great stay in Downtown Cleveland!"

"Staff was friendly and kind. "

"Friendly staff nice hotel "

"Great communication, safe, very clean, and very charming. Great accessibility to Downtown "

"Very nice spacious room."

"Yes"

"King suite is amazing for couples. See-through shower/large tub/large sitting area was great. Not for families"

"The rooms were spotless . Bedding was clean and comfortable. Towels were huge and gave me a great shower experience. The staff was incredible. I gelt very secu see e "

"Very nice rooms, love the valet service "

"Awesome city of smart people. I would definitely put a factory somewhere in Ohio."

"All was excellent except lack of hot water in bath and shower, very disappointing. When i pay for a room i expect hot water."