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"Clean room."

"Truly the “luxury hotel” experience we were hoping for. Fabulous stay, will be back for sure!"

"Parking at $40 too expensive."

"This place was great. It felt like early 20th-century elegance. The hotel was outstanding, within easy walking distance to the Guardians game, and just around the corner from the lake. We will be back for sure!"

"We spent one lovely night. Check-in and check-out were effortless. We were placed on the 31st floor with a tremendous view. Walking distance to Rocket Arena and several great eateries. Will choose Hilton Downtown again when I return."

"I absolutely loved this place I will be traveling here for medical reasons often and will be staying here. Every 3 months"

"Great pool . Clean hotel"

"Excellent hotel. Clean, bright, nice layout, very nice atmosphere."

"All good"

"The front desk employees were rude. They advised we had free breakfast but then made us pay. Housekeeping didn’t switch out my towels or make my bed but did it for my family members who came with me. Valet never greeted us and didn’t check in our car on different days"

"I stayed in the Damon room. It was very well kept and inviting. The room was clean and the amenities were appreciated. Parking was off street in a secure lot. The mansion was in a nice area that felt safe. I would certainly recommend this Inn to others. I look forward to visiting again."

"Hotel is super convenient to Rocket Arena. We were able to walk the two blocks to the arena through an underground tunnel, avoiding getting wet."

"I travel to Cleveland frequently for work. This was the first & last time staying here. I paid $250/night for a room with a non-working AC unit. I went to the desk to ask them about it, they told me it was “motion activated.” I went back to my room & walked around for a few minutes - still nothing. Looked around & couldn’t find any sensors. Called down to the desk & they offered to send an engineer to check it out…at 9:30PM. I had to ask to be moved to another room, in which they acted like that...

"It was very nice"

"."

"Great Room. Conveniently located near many attractions."

"Great hotel and great staff, excellent restaurants and bars all in walking distance."

"Nora, the manager, went the extra mile, straightening out a snafu and helping us out. The kind of customer service that more places should do!"

"Close to Guardians stadium made it very nice. Close to downtown. Nice to be able to park there and walk to the game."

"I have booked 2 queen bed room for one night stay . One of the bed was broken , there was no shampoo / soap in rooms ."