โรงแรมใกล้หอคอย Key, คลีฟแลนด์

"Hotel stay was fantastic. The only issue I had was during checkout. I had to check out early due to travel plans changing. The desk clerk was helpful during the afternoon and left a note for the early morning desk clerk. When I went to the front desk to check out the clerk was nowhere to be found. The placard at the front desk had a number to call for immediate assistance, this would have been helpful had that number not direct you to the phone at that counter. 20 minutes later the clerk...

"Weird place. Rooms are small, overstuffed and fussy. No desk in mine. Barely a place to sit. "

"Honestly the best service we have ever had. Amazing hotel."

"Nice staff, lovey property"

"Great"

"We loved our room, excellent view of the lake! Our breakfast in the morning was delicious. Great location, would definitely stay here again."

"Perfect stay. Great staff, and everything was clean. No complaints!"

"Cool hotel,in great part of town😁staff was great"

"Great experience and the staff were great. The bar was delicious and very good food. "

"The hotel was nice. The staff was pleasant. I called the front desk a couple of times to ask questions about the area but nobody answered at the front desk. Convenient access to downtown, especially to the Cavs arena space. It's not a beautiful environment but is convenient. I had a small issue with housekeeping understanding my needs as well as English. (that small issue could have been easily resolved by providing at least the #of towels for the # of guests on the reservation) I also would...

"The breakfast menu was freash. They did have a variety of things for the Guest to eat. "

"Clean room Parking grsst"

"All fine"

"The location was perfect, only 8min walk from the Arena and Stadium"

"The food was basic or okay, nothing special. No waffles.... Didn't like that these days I had to pay for wifi. I was even a rewards member. Front desk person wasn't super helpful."

"The heat didnt work in the room, but other than that it was an okay stay. "

"Clean room and kind staff"

"The restaurant is great. The girls who work there are the best!"