โรงแรมใกล้ศูนย์การค้าโพรเมอนาด, Jacksonville

"The hotel staff was super friendly across the board during our entire stay. We enjoyed breakfast. The room was spacious. The location was convenient to a major highway."

"A bit too pricey and they take forever to refund deposit"

"The room was clean and spacious. The staff was helpful. The only thing I did not like was the parking fee of five dollars per day. It was in the fine print that I didn’t notice before I booked the room. I am not really sure why they charge five dollars per day. Where else are you supposed to park if you don’t park on the property?"

"Breakfast was not included and ate somewhere else."

"There was 4 of us in our family staying. After 12 hours of traveling we were excited to get to our room and relax and take showers and rest for the night. However we did not have any wash clothes in our room. Husband went down to front desk and they had zero to give us. Checked back in the next morning one with front desk to se rid they had any and they still did not have any wash clothes. I was so pissed. What a joke! Will speak to Expedia and hotel in the morning. I didn’t have time that...

"Small roaches in room, on floor, in shower, in bathroom sink, bed was super comfy though"

"Excellent staff and great customer service"

"The breakfast was amazing, the pool was amazing and at an amazing temperature. But stayed for approximately 5 days, house keeping didn’t come and do their annual check ups on the room except for 1 day."

"Clean room, friendly staff accessible parking"

"There were bugs"

"This place is falsely advertised, at first when I got there my room had no microwave or refrigerator, the front desk attendant tried to tell me that there was only some rooms available with them and those are more expensive, eventually because I was adamant I got my room changed. The room was literally next door and filthy down to the smell. I reported it and the front desk attendant said house keeping would be notified and clean my room properly, they ABSOLUTELY DID NOTHING but to remake the...

"Room was clean, staff was helpful, and the breakfast was pretty good. The best Holiday Inn I stayed at. Will be booking again."