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"None of the lamps worked, dirty carpet. Overall unacceptable accommodations for a traveler on business away from home. "

"The property was clean, convenient to I95, and close to a few restaurants. The staff was helpful and friendly. My wife and I both thought the breakfast was better than average with good variety and reasonable freshness. "

"Was told the “deep clean” occurs only every 3-4 days when I asked why no cleaning or even towel refreshment came after our first night’s stay. Not my experience in any Holiday Inn before."

"Breakfast was good and freas. Rooms was clean"

"Door literally wouldn’t shut securely and we couldn’t get a new room "

"Yes"

"Friendly staff, clean and nicely decorated hotel, bathroom and room are spacious and clean. Free hot and tasty breakfast"

"Minus the faint urine smell in our bathroom and itchy bedsheets, our stay was pleasant. Expedia dropped the ball on our booking but the nice gentleman at the desk matched what we paid for our booking as a walk-in. The continental breakfast was good 👍 "

"Too many fire alarms. My 5 year old thought there would be a fire in the night."

"Plenty of shops nearby, beautiful location, room was very comfortable, clean and cool. Only issue i had was coffee maker did not work and the breakfast did not come with the room without an additional charge. Other than that was a great stay."

"Staff was amazing "

"Great location off 95"

"Breakfast "

"Staff was great...the room had issues. Toilet seat broken, shower doors do not stay closed when showering, microwave operation was difficult might need directions, shower handle to operate water came off and weird noise after using sink/toilet kept us up."

"Breakfast was typical but not great "

"We chose this hotel due to its proximity to relatives we were visiting. The staff was competent, our room quiet and comfortable, and the breakfast was good (albeit lacking in healthy options). One hassle worth noting was one of the two elevators for the 8-story hotel was non-functional during our three night stay. This proved to be a major inconvenience at during the morning hours when guests were trying to get to breakfast, return from breakfast, and/or leave. Wait time for an elevator was ten...

"Great place "

"My visit to Richmond and Glen Allen was perfect. My hotel room was comfortable and the Staff was personable and very helpful. I could not have asked for more. "

"Everything was great. Comfortable beds and clean room. Good breakfast. Wish we hadore tome in Richmond!"