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"As a hotelier the grounds man was the most friendly. I didn't get his name but he walks with a limp. I apologize for describing him in that manner, but he's the reason I would return. The room was fine. My only criticism is guest shouldn't have to wait 3 days before receiving service. The room attendant who clean our room on day 3, didn't leave enough towels, and left most of the dirty ones inside the room. I complained at the Front Desk and they corrected the problem. Thanks for everything."

"Very nice property. Room and courtyards were very clean. Easy walk over the bridge to the beach and nice to have parking. I would recommend for small families. We enjoyed our stay! Parking was convenient and made it easy to get around and explore nearby areas."

"It was well kept and beautiful. Very clean room and friendly staff. Would definitely stay again!"

"We really love this hotel!! It is our second stay here. 100% recommended!!"

"I wish the bathrooms could be updated a little bit . But the rest of the room was very nice ! Staff was friendly."

"Beautiful resort, the staff were exceptional! One of the best hotels I have been at!"

"Everything we needed was there. Nice location very private."

"We checked out of the hotel within an hour of checking in. Pillows had numerous stains, some of which looked like splattered blood. Bugs lined the windowsill, inside. The pool looked lovely from afar -- but we didn't stay to use it or the restaurant, Lola. The staff was excellent, understanding our dissatisfaction and refunded our payment in full."

"Very clean , nice location, quiet area - friendly staff"

"I stayed at this property a couple of times within a couple of times and each time i had problems with the shower and no hot water. It took at least 24 to 36 hours to get the problem resolved. I had two vouchers, one from each stay for two complimentary stays. When i attempted to use the vouchers, with multiple email exchanges that took over a month where they kept denying my dates and other terrible customer experience i had encountered, they are not allowing me use both vouchers together...

"Room was clean. Beds were comfortable but the pillows were hard. If I had to stay again I would but I'll take my pillows with me next time."

"This was the second time we've stayed at the Surfsider. The first time was five years ago, in May 2021. Miss Sam took good care of us both times. Camilo & Cinnamon were very accommodating, too. Cinnamon even printed out a map to the Cuban restaurant we were trying out for the first time. This place is a hidden gem. My only complaint was the hot water in the second bathroom wasn't working when I showered but my husband was also showering in the master bath so that probably accounts for it. Other...

"This is my first time stay at this location since the upgrade. The room was spacious and clean. The staff were courteous and helpful. I would stay again."

"Only one lady at the front desk was kinda rude otherwise I enjoyed my stay everyone was super friendly and helpful I will definitely be back"

"Près de la plage et commodité"

"It was clean, beautiful, great breakfast!"

"Good pools. Good smaller space. Pretty clean. Short walk to beach and restaurants."