"A different take on a traditional hotel. Modern and nice interior features. 1st impressions were good.
Greeted on arrival. Check in was smooth and easy. Advised on how to use the lift with key card and breakfast. Offered an option to dine in and a welcome drink.
Room was generally clean. We found a long hair in the shower and the bathroom generally smelt of sewage but felt it was coming from the drains. As soon as you ran some water it subsided and with the the door shut you couldn’t smell...
"The breakfast manager was excellent.She was always helpful and cheerful.Nothing was too much trouble.
This is our third visit to the Copthorne.Great location and I suits our needs."
"Me and my family stayed for two nights it was ok . The first morning was greeted by the breakfast lady and was told to go bar, no food available and tbh it wasn’t the best atmosphere was treated like a hindrance shame as it was the first impression and when you get a 5 year old ready for breakfast and was waiting around for hours was not a good start to the day . The next morning food and tables available but again same lady no tea coffee shambles again felt like a hindrance. Other than...
"Good central location. Clean and good facilities. Fine for a couple of nights. Centrally located with plenty within easy walking distance. Let down by poor checking process where I was outside the property but with no instructions. Had to call thankfully all quickly resolved."
"Lovely apartment in Royal William yard, easy check in process. Lots of lovely eateries near by. The apartment is beautiful, the bed super comfy, the whole place warm and cosy. As in the description there are no curtains or blinds at the windows due to planning regulations - so if you're a light sleeper take an eye mask.
The stairs up to be mezzanine bedroom are narrow and steep, not a problem for us but could potentially be difficult."
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