โรงแรมใกล้แพลนเน็ตเลเซอร์, คีโลว์นา

"The property is beautiful old vintage charm clean well kept. On a hot July month of 34-36C of outdoor activities, I was looking forward to bathe sleep refreshed. But the bedroom is maintained with a portable AC not enough to keep the room cool. I asked for an electric fan, the owner agreed to provide me but never did. We had to cut short the stay and booked with another hotel. If it wasn’t summer it wouldn't have mattered. Thank you always."

"I have stayed a few times at this hotel. The first time was amazing but each time after is slightly less enjoyable."

"Very polite the guy in the kitchen , I think his name is Tjay"

"We reached the Hotel at 10:30 pm. And the female staff at the reception was very unwelcoming. She did the necessary work of checking in, but was very bad in behavior. The room rent was already paid at the time of booking and the only security deposit was to be paid at hotel. And I forgot my wallet, due to that she was talking very rudely and said that I can even deny you to check in. When my wife asked about the Manager, she said I am the Manager on duty!. We were surprised about the type of...

"The front desk experience was very unprofessional. We arrived around 1:30 p.m. and were first told that our rooms were not ready. Shortly afterward, we were told the rooms were actually available, but we would have to pay an early check-in fee. I have never encountered this type of charge before, and I was not given a receipt for the payment. The inconsistent information and lack of documentation made the situation feel dishonest and left a very poor impression."

"all good"

"This is an amazing place for a family stay. The accommodations are immaculate, the staff is friendly, and the breakfasts are both delicious. Additionally, the location is outstanding. I highly recommend it. If you prefer not to drive, you can catch a local bus next to the hotel for just $3, which will take you directly to the city center and the beach."

"Clean room, good breakfast., helpful staff."

"Property was dated and our door lock was broken. Maintenance never came so room was insecure"

"Good location, great breakfast, everything was very clean"

"Stay was fine. Our 2 king room By the pool was good. Beds comfortable but shower was full of black mold. Continental breakfast was the same every day. Bonus, they had gluten free bread. Courtyard was well taken care of. Nice to chill and have a glass of wine after exploring beautiful Kelowna."

"The fridge was set a little too cold, which I discovered too late, which is mostly my fault, I guess. The air conditioner was a bit loud. The shower head made a screeching noise when the water was flowing through it, which did not bother me much, but might have bothered my neighbour. Otherwise, everything was fine. The breakfast was okay, too."

"The bed was very comfortable was about the only good thing about the room. We arrived and there was only one cup with the coffee machine. The electric heaters had their fronts off and on the floor. Tried to change temperatures on the A/C but didn’t seem to work as it would come on for a few minutes shut off and come on again about 10 minutes later. The repair caulked joint on the bath tub had mould on it. The paint around the bathroom door was chipped. We put the refresh tag on the door...

"Nothing"

"Clean room, Mary was very helpful"

"Dan and Sue are amazing hosts and made us feel like family ! They even gave us some amazing T-Shirts as a gift. We’ll be back to stay there every time we’re in West Kelowna."