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"Really great find. Excellent food and a great bar. Staff were just brilliant, Charlotte especially. Wonderful, very quiet and well appointed. Just great to sit in the main room with a book and admire the view. We did the taxi to Durham Cathedral just to complete our day."

"I asked for help to figure out the air con and then all was good. It was a stressful journey, but the staff couldnt have done more to help me have as relaxing an experience as possible. All very good at their jobs and very friendly, nothing was too much bother. I've often stayed in 5 star hotels in my working life, but now I am retired, finding a reasonably priced hotel which provides high quality customer service was a delight. I had my dog at Wear Referrals for surgery and cancer...

"Great stay "

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"Friendly and helpful staff. Warm and comfortable room. "

"Such a beautiful hotel. All rooms, lobby, bar, restaurant etc are stunning with great mood lighting. Staff are great, so helpful, go above and beyond! "