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"All of it was perfect as usual !"

"Everything"

"Lovely and professional staff. Small but very comfortable rooms. "

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"Great location and easy to get to various sights, fabulous service, impeccably clean, accommodating of teens and older children, lovely rooms and bathrooms. "

"Everything was fantastic, but the best part was the staff. Liam and Liandra at the FD, Cassindra at the concierge ( I hope I spelled their names correctly) restaurant staff, bell staff, all absolutely great. Our room was very nice, we enjoyed being very close to everything in Mayfair. Room service was also fabulous. I received a nice amenity for my bday with a card. The bartenders from the rooftop were also fantastic, attentive. Wonderful experience! We will return."

"The staff went above and beyond to make our trip special, and the ambassador suite was large and clean. The location was perfect! "

"It’s my second time staying there and I absolutely love it. It’s a beautiful place and the service is excellent. Great location. Easy to walk to everything."

"The hotel is located just a few minute walk from Piccadilly Station which is also in a center of shopping area. You can also find good restaurants and bars near by the hotel. Hotel room and facilities is great, as well as service."

"Fabulous hotel "

"Absolutely phenomenal from start to finish. The property is beautiful and the staff was amazing. Our room was spotless and the location of the hotel is perfect for easy access to shops, restaurants and Hyde Park. Simply perfect! "

"Superbe expérience !"

"We came to London for wiinter wonderland with our grand daughter who is 3. We found the staff were very polite and the apartment was lovely clean and very comfortable, my granddaughter loved running around playing hide and seek. The location is great just off park lane and has easy access to any where you want to go round the west end, we come to winter wonderland each year with her and hope to book 9 Hertford street again next year. "

"Exceptional staff, luxury spaces, phenomenal experience at every turn. Top notch!"

"Friendly staff, clean rooms, quiet "

"Wonderful location… really felt British if that makes sense. Front desk staff was pretty great. "

"The staff here is unbelievable. I've never encountered service so good as both of the front desk agents and the cleaner--everyone was on my team and so helpful in my jet lagged state. Will be staying here again any chance I get--plus the rooms are huge and the building as a whole is so charming"

"Best hotel in London "

"Spotless room, superb welcoming staff (thank you Elena - reception team) fantastic location (heart of the theatre district, next to the National Gallery) stunning breakfast - best I ever enjoyed in 25 years of business travel (thank you Janet - restaurant/breakfast team) - 5-star all across!"

"The staff here are just wonderful. "