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"This was the best place I’ve ever been i want to move here and squat in the lodge im obsessed i cant even stop to punctuate"

"Clean!! Close to ballpark"

"I rarely leave negative reviews, but this hotel earned one. For over $420 per night, this property was a major disappointment. The entire site feels worn down, dated, and poorly maintained. Our room had ants, and even basic amenities like the shampoo and body wash were unpleasant, with a strong odor that made us avoid using them.The photos on the booking websites are extremely misleading. The reality is nowhere near what is advertised. The pool and spa areas were underwhelming and showed...

"Room was very clean."

"Overall good. Room was not so clean and linens seemed very worn out. Staff was friendly and helpful. It took 3 times to finally have our room available when we checked in."

"Great place"

"Property is small but rooms are big and nice and clean. Bed was sooo comfy. Walking distance from the beach and some restaurants."

"Lovely night stay."

"The air conditioning did not work and it was hot and the wifi Also did not work. There was no ripe fruit at breakfast"

"Very Clean, more modern, meager breakfast"

"Great place to stay and beds divine!"

"It’s just ok."

"Room air conditioning unit not working, called front desk, maintenance person immediately showed up , Ended up having to move to another room, requested help with moving and maintenance person assisted. Rooms are smaller than most hotels but workable with family. Beds were comfortable and the location was the best as we were close to many venues and events in Santa Clara. Staff was always helpful. There was an incident Sunday, June &, early in the morning. Upon checking out I asked the desk...

"Sour moldy smell coming out of air conditioner so we moved to another room which also had a filthy AC with sour air. They did come and clean off all the caked dust off the coils but smell continued persist from deep within machine. Had to sleep in a stuffy ac-less room to avoid further comprising my agitated respiratory system."

"Clean"

"Notified the Manager that the cable TV was not working. They never fixed the Cable TV for 2 days. Therefore, no TV for 2 days. Alarm Clock was not working. Notified the Hotel Manager and they couldn't fix the Alarm Clock. Elevator breaks down on occasion. Breakfast is terrible. Grand Hotel needs new Management who is willing to listen to the hotel guest."

"Close to beach"

"Clean property, comfortable beds, excellent breakfast."

"Very clean rooms, great amenities, and quiet."