Search Hotels with Pool in Pentrebach

"Check in easy enough, greeted by a hoover blocking our door with all cleaning products just dumped outside, had to move all to access room, thankfully no one was in there. Noise of lift can be heard in room all night, windows were mouldy and had so much condensation that there was a puddle on the ledge below. Brought these issues to the hotel after leaving and no response to any emails or phone calls"

"the rooms were warm, spotlessly clean, tea coffee etc supplied bathrooms bedding and linen spotless . breakfast was delicious and plenty of choice "

"We had a lovely time. Great location and really comfortable bed. "

"Very noisy private function made it impossible to sleep - had to change rooms at midnight. Horrible experience - would never return. Was promised a refund and will be pursuing this. "

"I was happily surprised by the hotel. Wasn’t expecting much. Staff at checking were helpful, could have been more clear about charges (breakfast and parking). We were a big group and had a great time. Lit from the restaurant and bar was very nice and helpful!! Breakfast was good"

"The hotel was a really good we were pleased with our choice particularly with other high ranking hotels in the mix! The staff were extremely warm, welcoming and helpful and the package we got made our stay extra special for our first wedding anniversary! The bar was nice and relaxed and a great range of drinks! We stayed breakfast but chose to have breakfast just one of the mornings initially so we could experience a breakfast in the centre of Cardiff. The breakfast was average and although we ordered our coffees none arrived - this was probably due to how busy it was. The breakfast we had the following day in Cardiff, although slightly more expensive, was delicious, fresh and promptly given. The location of the hotel was excellent! The pillows could be slightly more firm and it was noisy at times in the night due to other guests. Other than these minor things, we had a great time! Thank you 😊 "

"The room was very clean and the staff were all very helpful and friendly. Would definitely stay again! "

"Lovely hotel beautifully presented. Spa was a disappointment as couldn’t use the outdoor section and no seating area remained at time of use. Only access the pool which was cold and could simply stand in the water. Left after 15 minutes. Visited the bar as the restraint is closed on Tuesdays. Very slow service. Went through the entirety of the dinner service without a drink and food was not presented hot. Eventually received our drinks after a number of follow ups in Tim to take to the room. Clearly a staffing issue. Really blighted the evening which was to celebrate my partners birthday. Was so looking forward to our visit but unfortunately was left bitterly disappointed. "