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"Stayed here this past week and had an amazing experience. Lysandra greeted us upon arrival and set the tone for our stay perfect stay. Extremely attentive and personable. I definitely recommend and will be back!"

"Tolle Lage, super rooftop Bar"

"Great area to stay!"

"Leave early in the morning if you want to avoid the elevator stopping at every floor. Clean, comfortable, great location, would recommend."

"I needed a room for 5 people. Booked this hotel because they had a room for 5 available. Found out that the couch for the 5th person was broken, impossible to sleep on it. Overall, its an average hotel."

"Clean …in the heart of everything!!! Walkable and extremely friendly staff"

"Good all the way"

"My first problems seemed to belong more to Expedia than to the hotel. I was booked & charged for 2 persons in the room (my name had been entered twice) & they could not correct it. Secondly I was charged, acc to Expedia two different prices for my 2 nights there— again, Expedia would not assist despite my 3 calls to them. Riu plaza room was small but lovely. It had all needed amenities & was mostly satisfactory. My only difficulties were with a frequent sandpaper rubbing kind of noise at all...

"Clean rooms perfect location"

"Everything was awesome"

"Very lovely hotel. We enjoyed our stay. The French pastry shop was excellent for coffee and a pastry for breakfast. The hotel is very close to the subway and an easy walk to The Museum of Natural History, The Met, and the Guggenheim. The only reason I did not give it a 5 Star is because of our bathroom. It was very, very small, which is not a problem. But it could use a soap dish for the hand soap and more hooks to hang towels on. Maybe even a shelf to put toiletries while using them."

"The location is very convenient for visiting lower town."

"Parking lot is horrible; I have to paid 45.00 each time I take the car out of the lot it's not fear since in the hotel website shows free valet parking."

"Great location"

"Front desk help was great and housekeeping were very accommodating"

"Good"

"Staff were friendly, I was able to check in a couple hours early. In short walking distance to Penn Station/Madison Square Garden. About a 10 minute walk to Times Square if you want to be in a less hectic area. Room was kind of tiny but suitable for 2 people for a queen size bed."

"Great location with a spectacular view of Time Square. Our room had one of the most comfortable mattresses we have ever experienced. Neat and clean room. Front desk staff was friendly and helpful. Breakfast was very good also. Paid Parking was one block down but wasn’t a problem at all. We walked everywhere and didn’t need the car until we left."