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Entire apartment

The Florence Hills Resort & Wellness

Family-friendly residence with sauna and seasonal outdoor pool

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Photo gallery for The Florence Hills Resort & Wellness

View from room
View from room
Children’s play area – outdoor
Exterior
Breakfast, dinner served; local and international cuisine, pool views
The Florence Hills Resort & Wellness in Tuscany offers a true relaxation retreat. Enjoy the manager's reception, revitalize in the sauna and steam room, and dine on local cuisine with al fresco options. Free WiFi is available throughout the property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Dryer
  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | 2 bedrooms, premium bedding, down duvets, minibar

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished patio
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, premium bedding, down duvets, minibar

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | 2 bedrooms, premium bedding, down duvets, minibar

Superior Room

Highlights

Garden
Furnished patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Duplex

2 bedrooms, premium bedding, down duvets, minibar

Superior Duplex

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Flat-screen TV
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Map
Via Il Bagno, Pelago, FI, 50060

What's nearby

  • Castello di Nipozzano - 5 min drive - 3.6 km
  • Valdisieve Hospital - 8 min drive - 6.8 km
  • Abbazia di Vallombrosa - 11 min drive - 10.3 km
  • Castello di Volognano - 16 min drive - 12.5 km
  • The Mall Luxury Outlet - 17 min drive - 14.6 km

Getting around

  • Scopeti Station - 15 min drive
  • Peretola Airport (FLR) - 61 min drive

Restaurants

  • ‪Anima di Pane - ‬9 min drive
  • ‪Pizzeria Far West - ‬8 min drive
  • ‪Bottega del Caffè - ‬8 min drive
  • ‪Bar Ruggini - ‬8 min drive
  • ‪Enoteca Il Quartino - ‬3 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Florence Hills Resort & Wellness

Family-friendly residence with sauna and seasonal outdoor pool
Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 9:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 9:00 AM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Car recommended
  • Covered parking on site (EUR 5 per day)

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Tuscania Restaurant

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: EUR 20 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Wedding services

Location highlights

  • In a rural location
  • Near a train station

Things to do

  • Children's pool
  • Free bicycle rentals
  • Mountain biking
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Banquet hall
  • Built in 2014
  • Connecting units available
  • Free bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT048032B4D4F7RZIV

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 30 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago

Frequently asked questions

Does The Florence Hills Resort & Wellness have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Florence Hills Resort & Wellness pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at The Florence Hills Resort & Wellness?

Self-parking is available for EUR 5 per day.

What time is check-in at The Florence Hills Resort & Wellness?

Check-in start time: 3:30 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Florence Hills Resort & Wellness?

Checkout is at 11 AM.

Does The Florence Hills Resort & Wellness provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM-9:30 AM on request. A fee of EUR 100 per vehicle applies.

Where is The Florence Hills Resort & Wellness located?

This family-friendly Pelago residence is located in a rural location, 2.2 mi (3.6 km) from Castello di Nipozzano, and within 9 mi (15 km) of Pieve di S.Giovanni Battista a Remole and Abbazia di Vallombrosa. Castello di Volognano and The Mall Luxury Outlet are also within 12 mi (20 km).

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Reviews

The Florence Hills Resort & Wellness Reviews

8.8

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 89 out of 174 reviews
Rating 8 - Good. 58 out of 174 reviews
Rating 6 - Okay. 21 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 1 out of 174 reviews

Reviews

8/10 Good

Tamara

Liked: Cleanliness, room comfort

Spa

Breakfast was great. Espresso was great. Cost extra to use pool in spa area.
Stayed 4 nights in May 2025

10/10 Excellent

kendal Gordon

Liked: Cleanliness, property conditions & facilities, communication
The rooms were very spacious, clean, the staff
Stayed 1 night in Oct 2025

10/10 Excellent

JORGE

Liked: Cleanliness, property conditions & facilities, communication
Habitaciones cómodas y agradables. AC funcionando bien. Solo el internet no tenía potencia y se desconectaba con frecuencia.
Stayed 1 night in Jul 2025

8/10 Good

Luan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay would recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Absolutely amazing staff, accommodations, and food. 10/10
Stayed 2 nights in Jun 2025

6/10 Okay

arianne

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
You definitely need to rent a car as there are no taxis or uber.
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Amenities
Gastgeber sehr nett und freundlich. Anlage ist super gepflegt.
Stayed 1 night in May 2024

8/10 Good

Fulvio

Liked: Cleanliness, room comfort, communication

Relax

Bella struttura con piscina. Camera molto ampia con ampio giardino
Stayed 1 night in Sep 2023

8/10 Good

stefano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia). Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni. Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola).
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing resort minutes away from Florence

Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

自然の中にあるホテル。フィレンツェ市街まで車で３０分。

フィレンツェ市街まで車で３０分でアクセスできますので、車での旅行を計画されている方には使えるホテルです。施設はイタリアのレベルで考えると清潔です。 プールもあって夏の滞在には良いです。周辺は山岳部で決して便利なところではありませんが、自然に溢れているのがお好きであればよい選択肢かと。ホテル内にレストランはあり、Tボーンステーキは食べれます。ただ、周辺地域のレストランに行くには車での移動になります。５ｋｍ以内に何軒かレストランあり。ホテルの朝食が朝８時からと少し遅いのが難点ではあります。
Stayed 2 nights in May 2022

2/10 Terrible

francesco

Liked: Cleanliness
Disliked: Communication

Stay away from this place

The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021

8/10 Good

Rasmus

Liked: Cleanliness, room comfort, communication
Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange. Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht.
Stayed 1 night in Sep 2020

8/10 Good

Matteo

Liked: Cleanliness, room comfort, communication

Ottimo per lavoro

Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione. Francesca top!
Stayed 1 night in Sep 2020

8/10 Good

Jagannath

Liked: Cleanliness
Disliked: Staff & service

Breakfast not good

The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
All right
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Appartement is brandschoon en er wordt elke dag schoongemaakt. Ik mis alleen in de keuken een afwasmachine. Buitenkant van het hotel valt tegen. Ziet er wat vervallen uit. Geen 4 sterren waardig. Ik mis ook entertainment voor de kinderen en in de avond voor de volwassenen.
Stayed 3 nights in Aug 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service
El estado del alojamiento no es el más adecuado para un hotel de 4 estrellas Implacable el servicio de desayuno gracias a Amal Un encanto
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We were here for the first time in 2015 when it was still brandnew and now after 4 years again , so we can compare. Nice area , nice resort , nice people ,good airco , but ... it lacked the needed maintainance after those years . Too less deckchairs at the swimmingpool , dirty walls in the swimmingpool , basic breakfast , cleanliness under average (we found even a used coffeecup in the drawer), dirty walls in the appartment created by smashing musquito's , dirty and slippery stairs towards garage and SPA , garage with no lines to park your car which result in bad parked cars and less free places ...at this moment the prices are not in accordance with the offered level. Lot of opportunities , but resort need urgent refurbishment .
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
La struttura è bella ed il personale gentile ma purtroppo l'organizzazione è carente. Pur essendo arrivati circa un'ora dopo l'orario previsto per il check-in, abbiamo dovuto aspettare quasi mezz'ora per poter entrare in camera. Il personale addetto al servizio per le colazioni mi è sembrato sottodimensionato, con il risultato che per entrambi i giorni in cui abbiamo soggiornato le bevande calde che dovevano preparare sono arrivate praticamente quando avevamo quasi finito di mangiare il resto, i tavolini erano apparecchiati alla bell'è meglio (uno dei due giorni mancavano le posate ed abbiamo dovuto attendere che qualcuno apparisse in sala per poterle chiedere) ed il secondo giorno il buffet era perfino sprovvisto di qualsiasi tipo di succo di frutta ed erano finite anche le riserve di magazzino e questo neanche a metà dell'orario previsto per le colazioni. Per finire lo scarico del lavandino era completamente intasato.
Stayed 2 nights in Aug 2019

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati davvero molto bene....la camera n.12 super.... location bellissima .... pulito....il personale gentile e sorridente.....
Stayed 1 night in Aug 2019

10/10 Excellent

Egle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it here. Beautiful views, quiet place, kids loved the pool. Maybe more dining options are needed here, but overall it was great holiday. Would definitely go back again.
Stayed 5 nights in Jul 2019

6/10 Okay

Christian Folmann, Danmark

Disliked: Cleanliness, property conditions & facilities, room comfort

Basale ting manglede

Vi fik anvist vores juniorsuit og blev gjort opmærksom på, at lyset drillede lidt... !! Det viste sig, at alt el inkl. lys tændte og slukkede hele tiden også om natten!!! Der var desuden ikke tryk nok i vandet, så det var svært at vaske finger ordentligt og man kunne ikke tage bad!! Godt vi kun var der i en overnatning!
Stayed 1 night in Jul 2019