The Sanctuary Resort Pattaya, BW Signature Collection
5.0 star property
Travelers find their perfect balance between tranquility and energy at this beachside resort, with an outdoor pool for relaxation and rejuvenating massages
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Located on Pattaya's vibrant Walking Street, The Sanctuary Resort Pattaya offers Thai massage, spa services, ocean views from two restaurants, an outdoor pool with sun loungers, in-room WiFi, a gym, and a business center.
Located on the beach, The Sanctuary Resort Pattaya, BW Signature Collection is in Jomtien, a neighbourhood in Pattaya. Walking Street and Pattaya Beach Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jomtien Beach and Pattaya Beach. Travelling with kids? Consider Mini-Golf Pattaya and Pattaya Kart Speedway. Visit our Pattaya travel guide
The Sanctuary Resort Pattaya, BW Signature Collection
Luxury family-friendly hotel near Dongtan Beach
Consider a stay at The Sanctuary Resort Pattaya, BW Signature Collection and take advantage of a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a gym.
Other perks include:
An outdoor pool, along with sunloungers
Free self-parking and extended parking
Full breakfast (surcharge), concierge services and a banquet hall
Coffee/tea in reception, a lift and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All 165 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
More amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with baths or showers and free toiletries
Flat-screen TVs with cable channels
Wardrobes/cupboards, balconies and free infant beds
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free covered self parking on site
Free covered extended parking on site
Limited on-site self parking
Food and drink
Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Oceana Restaurant
Rooftop Bar & Restaurant
Things to do
Free children's club
Gym
Outdoor pool
Family friendly
Dining table
Free children's club
In-room cot
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business centre
Outdoors
On the beach
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately THB 350 for adults and from THB 175 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya
Frequently asked questions
Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on 11 Mar 2026 start from ฿2,200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Sanctuary Resort Pattaya, BW Signature Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Sanctuary Resort Pattaya, BW Signature Collection?
Self-parking and extended parking are free at this property.
What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Sanctuary Resort Pattaya, BW Signature Collection?
Checkout is at noon.
Where is The Sanctuary Resort Pattaya, BW Signature Collection located?
Nestled on the beach, this Jomtien hotel is within a 10-minute walk of Pattaya and Dongtan Beach. Jomtien Beach and Walking Street are also within 2 miles (3 km).
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Reviews
The Sanctuary Resort Pattaya, BW Signature Collection Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is looking a little old. Although this really didn’t change our view of the hotel and surrounding area. The staff were incredibly helpful and provided advice when needed. The area outside of the hotel is very vibrant and has plenty to do. Bars, restaurants, the beach within 2min walk, everything that you need is extremely close to the hotel.
What does need to be added at the hotel, is access control between the hotel floors. Anyone can goto whatever level they wish. This will cause a security issue at some point.
Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable.
Otherwise - VERY comfortable bed, huge space in the family suite.
Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
A peaceful hotel amidst the hustle and bustle, just one minute away from the beach. The staff are very friendly! Next time I come to Pattaya, I will definitely stay here again.
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience.
Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location.
Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger.
Overall an enjoyable stay and would recommend.
Stephen
Stayed 2 nights in Aug 2024
4/10 Poor
Gary
22 Mar 2025
Liked: Property conditions & facilities
Disliked: Staff & service
Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable