Protur Naisa Palma Hotel offers a peaceful escape in bustling Palma de Mallorca. Enjoy drinks at the poolside bar or city views from the rooftop terrace. The spa provides body scrubs and manicures/pedicures, while the library offers books for quiet relaxation.
Located on the boardwalk, Protur Naisa Palma Hotel is in El Camp d'en Serralta neighbourhood and is connected to the convention centre. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and Playa de Palma. Centre Cultural La Misericòrdia and XtremKart are also worth visiting. Visit our Palma de Mallorca travel guide
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
What's nearby
La Rambla
6 min walk - 0.6 km
Passeig del Born
8 min walk - 0.7 km
Paseo Maritimo
8 min walk - 0.7 km
Plaza Espana
12 min walk - 1.1 km
Cathedral of Santa Maria of Palma
12 min walk - 1.1 km
Getting around
Marratxi Poligon Station
10 min drive
Intermodal Station
16 min walk
Palma de Mallorca (PMI)
19 min drive
Restaurants
Jaime 3 Food & Drinks
4 min walk
GINBO
4 min walk
Menut Cafe
4 min walk
Blat Madur
2 min walk
Block House
4 min walk
About this property
Protur Naisa Palma Hotel
Upscale hotel near Cathedral of Santa Maria of Palma
Take advantage of a poolside bar, a rooftop terrace and a coffee shop/cafe at Protur Naisa Palma Hotel. Indulge in a manicure/pedicure, a body scrub and a body wrap at the on-site spa. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this hotel include:
An indoor pool and an outdoor pool, along with sunloungers
Full breakfast (surcharge), bike hire and self-parking (surcharge)
A round-trip airport shuttle (surcharge), express check-out and express check-in
2 meeting rooms, a 24-hour front desk and concierge services
Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 99 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
Showers, free toiletries and hairdryers
Heating, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle (surcharge)
Parking on site (EUR 18 per night)
Limited on-site self parking
Food and drink
Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
Full-service spa
Health club
Indoor pool
Library
Outdoor pool
Sauna
Steam room
Family friendly
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
Conference centre (2,153 square foot of space)
Outdoors
On the boardwalk/promenade
Picnic area
Pool loungers
Rooftop terrace
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
6 floors
Banquet hall
Beaux Arts architecture
Built in 2018
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
Smart TV
More
Air conditioning
Connecting rooms available
Desk
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately EUR 14 for adults and from EUR 14 for children
Self-parking fee: EUR 18 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca
Frequently asked questions
Does Protur Naisa Palma Hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Protur Naisa Palma Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 24 Mar 2026 start from ฿5,619, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Protur Naisa Palma Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Protur Naisa Palma Hotel?
Self-parking is available for EUR 18 per night. Limited spots are available.
What time is check-in at Protur Naisa Palma Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Protur Naisa Palma Hotel?
Checkout is at 11:00 AM.
Does Protur Naisa Palma Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Protur Naisa Palma Hotel located?
Located in El Camp d'en Serralta, this spa hotel is within a 15-minute walk of Feixina Park and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.2 mi (3.5 km) away. Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.
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Reviews
Protur Naisa Palma Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Great hotel, with a friendly knowledgeable staff, in a nice location right outside the old town. Safe neighborhood right next to Palma Police Station. Nice rooftop pool and lounge. Clean with well layed out rooms. Limited parking in the garage, but street parking available. We enjoyed our Saturday!
We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Really nice hotel - very modern, bright and clean. Great pool with many sun beds. Good and large breakfast. Quick walk to the Main Street / attractions.
Fantastic hotel lovely staff, super clean and had fabulous facilities. Roof top pool was wonderful in the sunshine. Room well equipped toiletries nice and powerful shower.
Only feedback would be poor quality cheap coffee/tea a nespresso would have been nice and a bottle of water or refill would have been appreciated otherwise fantastic hotel. Location was wonderful able to walk everywhere in teh city yet very quiet for sleeping.
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Lovely modern hotel in a great location down a quiet side street. The breakfast is amazing value. There is a large choice including smoked salmon and many different cheeses as well as hot options. The coffee is excellent from self service coffee machines. The rooms are not large but they are very comfortable. If you don’t like the pillows ask at reception as they have a pillow menu. The rooftop area is small but we always managed to get a seat after a hard day sightseeing. The only downside is the set up of the bathroom. It is lovely with a big walk in shower and a separate room for the toilet but it does not have a proper door and is directly opposite the bed so not very private as the door is like a western style saloon door so open at the top and bottom. We would definitely stay again
A fantastic hotel - best European city hotel have stayed in. Centrally positioned; Great value; friendly staff; fabulous roof top bar and pool; spacious,comfortable room and bathroom; huge choice of food for breakfast. Highly recommended